Source: https://tendernation.io/opportunities/01a13bff-f554-714c-936c-32b8d82a1ec1/intellectual-property-office-ipo-tripod-project

awarded GB open procedure Suitable for SMEs

# Intellectual Property Office (IPO) Tripod Project

[Crown Commercial Service](https://tendernation.io/buyers/crown-commercial-service)

Open field

Estimated value

Not stated

Published

18 Nov 2016

Deadline

Closed

27 Apr 2015

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

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## About this tender

PLEASE NOTE - THIS IS FOR TRANSPARENCY PURPOSES ONLY, ONLY CAPABLE SUPPLIERS UNDER THE DIGITAL SERVICES FRAMEWORK WILL BE INVITED TO BID.

The key required outcomes of the â&#128;&#156;Apply for a Patentâ&#128;&#157; Alpha phase of the project are as follows:

â&#128;¢ Provide a new online prototype digital service to our Patents Service customers.

â&#128;¢ Implement a prototype back office solution to enable IPO staff to process patent applications.

â&#128;¢ Obtain information from our Patents service customers on the best approach to satisfy their user

needs â&#128;&#147; we will involve the customers in the development of our Digital offering, ensuring that our delivery will provide the best user experience to satisfy their needs.

â&#128;¢ Prove the Alpha can be taken forward as a Beta project.

â&#128;¢ Provide a capability that can write/read information to/from a new repository, to manage patent applications.

â&#128;¢ Build in workflow functionality in order to optimize business process efficiencies.

â&#128;¢ In providing an online application facility, ensure that appropriate records are stored on the customer database, and support the strategy for a Single Customer View.

â&#128;¢ Provide knowledge transfer to members of the IPO IT Team in a number of areas, capabilities and skill sets.

The key required outcomes of the â&#128;&#156;Apply for a Designâ&#128;&#157; Beta phase of the project are as follows:

â&#128;¢ New digital Designs web service is launched on GOV.UK before the end of March 2016.

â&#128;¢ OHIM operating system is implemented and used to process designs work by the end of March 2016.

â&#128;¢ Data is successfully migrated from Acord and DRIMS to the new OHIM solution.

â&#128;¢ All of the conditions imposed by GDS are met by March 2016, these are:

â&#128;¢ The back end system is evaluated in a BIS service assessment.

â&#128;¢ The Department must return to CO to seek further approval to go to live beta.

â&#128;¢ The Service must pass a Service Assessment before going to live beta.

â&#128;¢ All internal and external business change activity is completed to prepare for the launch of the new digital web service and implementation of the new OHIM operating system.

### Digital Services - RM1043

### Project: DS01-115 Page 12 of 16

â&#128;¢ Provide knowledge transfer to members of the IPO IT Team in a number of areas, capabilities and skill sets.

Read full description

## CPV classification

IT services: consulting, software development, Internet and support

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/adea0408-adc8-11e6-9901-0019b9f3037b)

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