Source: https://tendernation.io/opportunities/01a13bff-bcf4-73e3-b953-13cff72ba428/mid-sized-business-population-customer-experience-survey-2015-18

awarded GB open procedure

# Mid-sized Business Population customer experience survey 2015-18

[H M Revenue & Customs](https://tendernation.io/buyers/h-m-revenue-customs)

Estimated value

£452,512

Published

18 Nov 2016

Deadline

Closed

12 Jun 2015

## Who can bid

- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

## About this tender

HMRC is looking to develop a new survey to monitor the experience of its Mid-Size business customers in dealing with HMRC. Specifically, we are looking to track changes in the experience of these customers over time, assess the impact of new initiatives and gauge their overall perceptions of HMRC. The survey will also help HMRC identify where future improvements could be made to the services offered to these customers.

## CPV classification

Research and development services and related consultancy services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/ac66b355-adc8-11e6-9901-0019b9f3037b)

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