Source: https://tendernation.io/opportunities/01a13bff-70d2-708b-a260-3495bb4d9b6e/digital-training-and-support-framework [Skip to main content](#main-content) cancelledGBopen procedure # Digital Training and Support Framework [Crown Commercial Service](https://tendernation.io/buyers/crown-commercial-service) Estimated value Not stated Published 18 Nov 2016 Deadline Rolling deadline ## Who can bid - Sets up a framework Winning a place does not guarantee work: contracts are awarded later as call-offs, and the list usually stays closed for years. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. ## About this tender Currently, 10.5 million people in the UK lack basic digital skills and many either can't or don't use digital government services independently. The Government Digital Service (GDS) with the support of The Department of Business, Innovation and Skills (BIS) is seeking suppliers who can provide digital training and digital support services to reduce the number of digitally excluded people in the UK, by removing the barriers presented by lack of access, digital skills, vulnerability or motivation. This procurement exercise will be conducted in accordance with the open procedure and is intended to establish a Framework Agreement.This procurement is divided into two lots. - Lot 1Assisted Digital Services The provision of support services: to anyone who cannot use or access government digital services independently so that with assistance they can complete transactions for those services. - Lot 2Digital Inclusion Services The provision of Digital Inclusion services: this lot will include the needs assessment or analysis, the design and/or the delivery of basic digital skills training courses. Further information can be found here: [assisteddigital.blog.gov.uk](https://assisteddigital.blog.gov.uk/) and [digitalinclusion.blog.gov.uk](https://digitalinclusion.blog.gov.uk/) Service Provider / Industry Engagement Events: Government Digital Service (GDS) and Business Innovations and Skills (BIS) are hosting supplier engagement events on 26.08.15 in central London. The purpose of the events is for Government Digital Services to gain views from the market about the commercial strategy and timescales in readiness for the procurement exercise. The terms and timetable for the procurement exercise will be determined following the supplier engagement events. However, GDS and BIS currently anticipates publishing an OJEU Contract Notice and Invitation to Tender in Autumn 2015. If you are interested in attending our supplier engagement event please register your interest by emailing (with “Supplier Engagement Event” and the name of your organisation in the title of your E Mail) with the following information: — Confirmation of attending — Company name or proposed consortium name. — Name of individual and job title (lead contact). — Email address. — Contact address and telephone number. Due to the expected interest in the event, we advise early registration. Access may be limited. We hope to allow two individuals per organisation or group but may need to reduce this to one. Once you have registered for the event an invitation will be sent to you containing details of the location, timing and structure of the event and the number of individuals who can attend from the invited organisation or group. Based on venue size places will be offered in order of registration. Read full description ## CPV classification Other community, social and personal services Source Contracts Finder (UK) [View official notice ](https://www.contractsfinder.service.gov.uk/notice/a9f8da5a-adc8-11e6-9901-0019b9f3037b) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free ](/register) [Buyer profileCrown Commercial Service: past awards and live tenders](https://tendernation.io/buyers/crown-commercial-service)[SectorMore Other community & personal services tenders](https://tendernation.io/sectors/community-personal-services) ## More tenders like this [Parking enforcement services – Solution matérielle et logicielle nécessaire aux constats et traitements destinés au contrôle du stationnement Ville de Namur 30 days left 16 Nov 2026](https://tendernation.io/opportunities/01a14210-309d-72f2-a250-087598da1a04/belgium-parking-enforcement-services-solution-materielle-et-logicielle-neces)[Washing and dry-cleaning services – kompleksowe świadczenie usług pralniczych I dezynfekcyjnych WRAZ Z wynajmem bielizny ORAZ wdrożenie systemu RFID umożliwiającego identyfikację bielizny ZA pomocą FAL radiowych Mazowiecki Szpital Specjalistyczny Sp. z o. o. 24 days left 10 Nov 2026](https://tendernation.io/opportunities/01a14210-307c-70f7-8276-9050809e2c32/poland-washing-and-dry-cleaning-services-kompleksowe-swiadczenie-uslug-praln)[Washing and dry-cleaning services – Cirkulationstvätt och hyra av arbetskläder för hemtjänst, hälso- och sjukvård samt vård- och omsorgsboende Inköps- och upphandlingsförvaltningen 27 days left 13 Nov 2026](https://tendernation.io/opportunities/01a14210-0bbd-700c-ba40-7d838578b78e/sweden-washing-and-dry-cleaning-services-cirkulationstvatt-och-hyra-av-arbet)[Cemetery maintenance services – Entretien des espaces verts dans les cimetières Grenoblois - Marché réservé aux structures d'insertion professionnelle Ville de Grenoble 23 days left 9 Nov 2026](https://tendernation.io/opportunities/01a14210-1c50-73ed-854b-47974f8b62ad/france-cemetery-maintenance-services-entretien-des-espaces-verts-dans-les-ci)[Laundry-collection services – kompleksowa usługa najmu I serwisowania odzieży roboczej ORAZ najmu I serwisu szafek NA czystą I brudną odzież DLA pracowników ZOO wrocław SP. Z O.O. ZOO WROCŁAW Sp. z o.o. 30 days left 16 Nov 2026](https://tendernation.io/opportunities/01a14210-1a2b-7366-a787-b31eeea53c94/poland-laundry-collection-services-kompleksowa-usluga-najmu-i-serwisowania-o)[Janitorial services – Servicio de auxiliares de servicio de los edificios del Consell de Mallorca Departamentos del Consell Insular de Mallorca 3 days left 20 Oct 2026](https://tendernation.io/opportunities/01a14210-41ac-7354-a35f-341d4e36d591/spain-janitorial-services-servicio-de-auxiliares-de-servicio-de-los-edificio)