Source: https://tendernation.io/opportunities/01a13bfe-e544-7259-adbc-cf8aba270fd9/website-update-maintenance-ad-hoc-support

awarded GB open procedure Suitable for SMEs

# Website Update, Maintenance & Ad-hoc Support

[Blue Orchid](https://tendernation.io/buyers/blue-orchid)

Estimated value

Not stated

Published

18 Nov 2016

Deadline

Closed

31 May 2016

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

The services required of the contract comprises two elements as follows:

Element 1: Website Maintenance Support: (Quotation on a monthly fixed fee basis)

To provide a monthly programme of website maintenance to include as a minimum:

â&#128;¢ Maintenance and regular update of the all associated activities linked with the website.

â&#128;¢ Version Upgrades and patches of content management system and underlying software.

â&#128;¢ Maintenance & checking for dead links of static pages.

â&#128;¢ Performance Improvements.

â&#128;¢ Archival & update of new data provided by the Growth Hub along with update of the sitemap.

â&#128;¢ Daily database backup and website backup after any update. For bring up the website within 8 hours of any failure/hack attack.

â&#128;¢ Cyber audit from time to time when any modification/upgrade in coding/design is done and also any vulnerability identified.

â&#128;¢ Bug fixing and problem reporting.

â&#128;¢ Regular reports on usage using Google Analytics.

Additional website maintenance to include:

â&#128;¢ Text: Additions or deletions

â&#128;¢ Photos: Additions, deletions and basic retouching

â&#128;¢ Web Pages: Additions or deletions using existing webpage design

â&#128;¢ Navigation: Basic navigational changes (add, move or delete an item in the navigation)

â&#128;¢ File Downloads: Additions or deletions of PDFs and other documents

â&#128;¢ Videos: Insertion or deletion of pre-edited video

â&#128;¢ Links: Additions or deletions

â&#128;¢ Colour and Background Images: Changes/replacements

â&#128;¢ Forms: Dynamic form layout and integration

Element 2: Website Development Work (Quotation on an hourly rate for development work)

To carry out bespoke website development work as and when required. As minimum this will include:

â&#128;¢ Development of a supplier area to be added to existing website structure.

â&#128;¢ Upgrade / overhaul of data base that sits behind â&#128;&#156;Support Finderâ&#128;&#157; and enhancement of this function to support new features (e.g. staff area).

â&#128;¢ Redesign / refresh of home page.

â&#128;¢ Adhoc design work.

â&#128;¢ Development of business support search tool to provide new features (e.g. staff area).

â&#128;¢ Integration of 3rd party â&#128;&#156;white labelledâ&#128;&#157; content and information tools.

â&#128;¢ Development of a Product area to the website to include design work to ensure product area can be communicated effectively in various media e.g. printed, social etc.

â&#128;¢ Development of events calendar /diary to enhance user experience.

Read full description

## CPV classification

World wide web (www) site design services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/a2ff4cc5-adc9-11e6-9901-0019b9f3037b)

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