Source: https://tendernation.io/opportunities/01a13bfe-a506-733f-b984-3926c72a79e3/hbc-unified-communication-telephony-system closed GB open procedure # HBC - Unified Communication Telephony System [any of the projects listed on the portal](https://tendernation.io/buyers/any-of-the-projects-listed-on-the-portal) Estimated value £200,000 to £1,000,000 Published 31 Jul 2015 Deadline Closed 17 Sept 2015 ## Who can bid - Open procedure Anyone can submit a full tender; there is no shortlisting stage. ## About this tender Hertsmere Borough Council currently uses a Unify (Siemens) iSDX which has been declared End of Life (EOL) in its current state. The need to carry out significant upgrades to bring it back under full support SLAs and in line with PSN requirements has prompted the Council to compare market prices and functionality through a tender process. The council would also like to take the opportunity to prepare itself for improvements in communications by taking advantage of new technologies where possible, to improve facilities for:  Shared services  Enhanced customer services through a multi channel contact centre  Flexible or agile working  Disaster Recovery and Business Continuity  Use of video  Desk reduction for income generation  Identifiable cash savings It is recognised that affordability has a major impact on what can or cannot be included and at the moment, not all can be achieved due to lack of funds. However, the new system must be capable of covering this in future, through Unified Communications, enhanced contact centre, call recording and SIP trunks. The expectation is that suppliers will hold costs on the options set out in this tender for a period of two years, unless significant design or software changes occur that render this impossible. Additional information: Is a Recurrent Procurement Type? : No [in-tendhost.co.uk](https://in-tendhost.co.uk/supplyhertfordshire/aspx/) Read full description ## CPV classification Telephone network equipment Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/a135e982-adc8-11e6-9901-0019b9f3037b) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile any of the projects listed on the portal: past awards and live tenders](https://tendernation.io/buyers/any-of-the-projects-listed-on-the-portal) [Sector More Telecoms & broadcasting equipment tenders](https://tendernation.io/sectors/telecoms-broadcasting-equipment) ## More tenders like this [Network equipment – DNS - Firewallová a NGFW řešení a související služby · DIAMO, státní podnik · 36 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a15183-2821-72c5-9be3-f18d626fe0ee/czechia-network-equipment-dns-firewallova-a-ngfw-reseni-a-souvisejici-sluz) [Network equipment – revitalizacija sigurnosne I mrežne infrastrukture FAZA II -2026 · PLINACRO d.o.o. · 7 days left · 26 Oct 2026](https://tendernation.io/opportunities/01a15183-2a2f-71ae-813f-c6a525a7b2ef/croatia-network-equipment-revitalizacija-sigurnosne-i-mrezne-infrastrukture) [Network infrastructure – INFRASTRUCTURA FIBRA OPTICA · Ministerul Apararii - Unitatea Militara 02133 · 36 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a15183-1383-70c0-a453-3a8ce5edfb88/romania-network-infrastructure-infrastructura-fibra-optica) [Network equipment – Zakup urządzeń umożliwiających uruchomienie modeli sztucznej inteligencji · Komenda Główna Policji · 9 days left · 27 Oct 2026](https://tendernation.io/opportunities/01a15183-1c3f-7180-bda2-39e35856c903/poland-network-equipment-zakup-urzadzen-umozliwiajacych-uruchomienie-modeli) [Network infrastructure – Rahmenvereinbarung zur Lieferung und Service von HPE Server-, SAN und Speicherstrukturen · Charité - Universitätsmedizin Berlin · 29 days left · 17 Nov 2026](https://tendernation.io/opportunities/01a15183-c512-72a8-abeb-a947b01f1c4c/germany-network-infrastructure-rahmenvereinbarung-zur-lieferung-und-service) [Network equipment – 2026-155 Subministrament d’equipament de seguretat perimetral i serveis per protegir els elements de TI hostatjats als centres de procés de dades (CPD) i equipament IOT de l’Hospital Clínic de Barcelona. · Consorci Hospital Clínic de Barcelona (HCB) · 29 days left · 17 Nov 2026](https://tendernation.io/opportunities/01a15183-2c8e-7273-967c-c73da289ab4d/spain-network-equipment-2026-155-subministrament-dequipament-de-seguretat-p)