Source: https://tendernation.io/opportunities/01a13bfe-3997-72bc-bdf4-8e84fbef3263/scanning-processing-and-electronic-data-service

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awardedGBopen procedureSuitable for SMEs

# Scanning, Processing and Electronic Data Service

[Hm Land Registry](https://tendernation.io/buyers/hm-land-registry)

Estimated value

£10,000,000 to £30,000,000

Published

18 Nov 2016

Deadline

Closed

14 Sept 2015

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](/opportunities/for-small-businesses)## About this tender

The preparation and scanning of incoming applications received by

post and/or courier; the receipt of electronically lodged applications; the extraction and capture of accurate data; the

supply of high quality digital images within specified timescales (typically on a same-day basis); the application of

basic Land Registry processes to documents received; the storage, retrieval and subsequent destruction of hard copy

documents; posting of hard-copy documents; and the banking of cheques received. Documents received will include

personal documentation, legal documentation and documents in non-standard formats and sizes. The requirement may

include additional services including basic processing on applications and letter printing. For indicative purposes it is

anticipated that this service will receive 5,000-6,000 mail items per day, resulting in a requirement for 65,000-100,000

scanned images per day.

The Authority expects that during the term of the services contracts certain elements of the arrangements may be

modified. Any such modification(s) (each a "Modification") shall be strictly in accordance with Regulation 72 of the

Public Contracts Regulations 2015 (the "Regulations") and shall be effected in accordance with the change procedure

set out in the conditions of the services contract(s).

The Authority and the supplier will seek out opportunities to drive out inefficient activities, reduce administration and

capture information electronically at the point of its receipt. This will release The Authorityâ&#128;&#153;s staff to focus on the

higher value registration activities, increasing productivity, reducing administration and thereby increasing overall

efficiency. Similarly the Authority will look to drive out variance in processes through the application of Lean

techniques, whilst maintaining consistent service levels.

Modifications aimed at increasing efficiency, accuracy of the register, response times and productivity could fall into a

number of categories, for example:

- enable the delivery of outgoing paper communications (printing and posting);
- Use of external capability to conduct administrative processes prior to the records being submitted to Land Registry

for processing and/or approval. Examples of such activities could include the manual capture of data from applications

and preparation of simple correspondence in connection with the initial submission of an application;

- provision of a general platform for orchestration work assignment and handling across incoming and outgoing

channels intelligently between the service supplier and LR.

- enable a move towards an omni-channel model for inbound communications e.g. use of artificial intelligence (AI),

and other emerging technologies to capture richer data from paper and electronically lodged applications which Land

Registry can use to prepopulate data fields;

continued see ITT for full description of services

### Additional information: Please note

All bidders must complete and return the â&#128;&#152;Acknowledge Receipt of the Invitation to Tenderâ&#128;&#153; (Document 0) to confirm their intention to bid and receive further communications concerning this project. This should be returned to: 

You will then be given access to a common data room in which the ITT and Contract documentation is lodged, together with other background for bidders.

Bidders should also note that a Supplier Day will be held at the Land Registry Nottingham Office on 12th August 2015. Details will be provided to Bidders who have acknowledged receipt of the ITT in due course.

Read full description

## CPV classification

Scanning and invoicing services

Source

Contracts Finder (UK)

[View official notice ](https://www.contractsfinder.service.gov.uk/notice/9cc8d088-adc8-11e6-9901-0019b9f3037b)

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[Buyer profileHm Land Registry: past awards and live tenders](https://tendernation.io/buyers/hm-land-registry)[SectorMore Business services tenders](https://tendernation.io/sectors/business-services)

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