Source: https://tendernation.io/opportunities/01a13bfe-24f4-702e-994d-144d0e55048a/mobile-broadband-performance-and-quality-of-voice-measurement

awarded GB open procedure Suitable for SMEs

# Mobile Broadband Performance and Quality of Voice Measurement

[The Office of Communications](https://tendernation.io/buyers/the-office-of-communications)

Estimated value

£200,000 to £375,000

Published

18 Nov 2016

Deadline

Closed

19 Aug 2015

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

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## About this tender

Ofcom wishes to continue research in mobile broadband and voice call performance by commissioning a distinct piece of research and analysis. We would like a panel-based approach to measuring mobile broadband and voice performance which reflects the consumer experience of these services across the UK. This would initially involve the set-up of a pilot panel covering one city which we could report on before the setup of a panel that is geographically and demographically representative of consumers in the UK who use 4G and 3G mobile services and reflects the relative market share of each MNO. The primary aim of this project is to measure the consumer experience of 4G and 3G mobile services in the UK.

Tenderers must measure mobile broadband and voice performance on consumers' own smartphones, to analyse the end-user experience of both services. This will help Ofcom to understand the mobile broadband performance and quality of voice available for consumers in different parts of the UK and explore their experience of and satisfaction with these services.

Ofcom requires the Tenderer to measure various metrics relevant to the consumer experience of mobile broadband and mobile voice services across different MNO brands and technology (3G and 4G), and provide the analysis of such performance.

We require Tenderers to explain and demonstrate that their solution will allow comparable measurements between customers of the different MNO brands and across different technologies where appropriate.

Additional information: For further details about our requirements and instructions on how to access this opportunity please review the contract notice attached.

Read full description

## CPV classification

Research and development consultancy services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/9b7a51d9-adc8-11e6-9901-0019b9f3037b)

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