Source: https://tendernation.io/opportunities/01a13bfc-acbb-7015-bc81-fa1acf47f170/framework-agreement-for-nhs-staff-survey-services

awarded GB restricted procedure Suitable for SMEs

# Framework Agreement for NHS Staff Survey Services

[N H S Business Services Authority](https://tendernation.io/buyers/n-h-s-business-services-authority)

Estimated value

Not stated

Published

18 Nov 2016

Deadline

Closed

5 May 2015

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Sets up a framework

    Winning a place does not guarantee work: contracts are awarded later as call-offs, and the list usually stays closed for years.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

The NHS Staff survey was implemented in full for the first time in the autumn of 2003 and has been repeatedevery year since then. Questionnaires are sent to nearly 560 000 staff throughout England each year.

The purpose of the NHS Staff Survey is to collect staff views and experiences of working in their local NHS trustand to provide information for deriving national and local performance indicators. Results from the survey areused by these NHS organisations to identify areas for improvement, registration, periodic review, Quality andRisk Profiles and national studies.

The Framework Suppliers provide the following Services:

â&#128;&#148; Providing practical support and advice for selecting a sample of staff in accordance with the specification setout by the Advice Centre;

â&#128;&#148; Printing questionnaires, covering letters, reminders etc.;

â&#128;&#148; Advising trusts on their pre-survey communication strategy;

â&#128;&#148; Distribution of survey materials, and handling receipt of questionnaires;

â&#128;&#148; Liaising with trusts about non-responses and reminders;

â&#128;&#148; Providing support and advice to ensure good response rates;

â&#128;&#148; Data entry, cleaning data and providing data to the Advice Centre by the required deadline in the specifiedformat (the Advice Centre will be responsible for providing basic standard reports of survey findings to NHStrusts).

The Survey Framework is supported by the NHS Staff Survey Advice Centre (Advice Centre). Working with theContracting Authority and with the independent NHS Staff Survey Improvement Board, this Advice Centre isresponsible for designing the surveys, preparing guidance and co-coordinating implementation of the surveys atthe local level.

Contracts will be let through the Framework by the Contracting Authority and/or those organisations detailed in section VI.3 of the Contract Notice. It is anticipated that each organisation will run 1 survey on an annual basis and it isexpected that there will be c 250 organisations letting contracts under the framework per annum.

Read full description

## CPV classification

Market and economic research; polling and statistics

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/8d130ae8-adc8-11e6-9901-0019b9f3037b)

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