Source: https://tendernation.io/opportunities/01a13bfb-e79f-7366-b583-0cd27f0caf77/lottery-funders-independent-complaint-review-service closed GB open procedure Suitable for SMEs # Lottery funders independent complaint review service [Sport England](https://tendernation.io/buyers/sport-england) Estimated value Not stated Published 25 Jun 2015 Deadline Closed 17 Jul 2015 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender Sport England is seeking quotations for the provision of an independent complaint review service for the Lottery distributors and their customers. The independent complaint review service is available for complainants who remain dissatisfied with the Lottery distributor’s response to their complaint. The Contract has a maximum value of £90,000, excluding VAT, which we expect to be spread evenly across the three years of the contract. There will also be an option to extend the contract for a fourth year if all parties are in agreement. The service must include: • Determination of eligibility for independent complaint review • Setting out terms of reference for investigation • Investigating the complaint • Producing a written report with findings and recommendations • Providing an annual report on their work for Lottery management and board members Please go to [sportengland.bravosolution.co.uk](https://sportengland.bravosolution.co.uk) & click on 'View current notices & opportunities' to participate. The closing date for tender responses is 17:00 on Friday 17th July 2015. Additional information: Sport England is using an e-sourcing portal to facilitate the tender process. Please go to [sportengland.bravosolution.co.uk](https://sportengland.bravosolution.co.uk) and click on 'View Current Notices & Opportunities' to participate in this competition. ## CPV classification Miscellaneous services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/84b992a9-adc8-11e6-9901-0019b9f3037b) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Sport England: past awards and live tenders](https://tendernation.io/buyers/sport-england) [Sector More Other community & personal services tenders](https://tendernation.io/sectors/community-personal-services) ## More tenders like this [Miscellaneous services – Ochrona osób i mienia na terenie Miasteczka Studenckiego AGH w Krakowie - KC-DE-zp.25.401.2026 · Akademia Górniczo-Hutnicza im. Stanisława Staszica w Krakowie · 29 days left · 17 Nov 2026](https://tendernation.io/opportunities/01a15183-1c06-712b-a215-09f37622b48d/poland-miscellaneous-services-ochrona-osob-i-mienia-na-terenie-miasteczka-st) [Washing and dry-cleaning services – Usługi prania dla jednostek Centrum Usług Logistycznych · Centrum Usług Logistycznych · 28 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-2d2f-7331-812a-120ecbc1345f/poland-washing-and-dry-cleaning-services-uslugi-prania-dla-jednostek-centrum) [Washing and dry-cleaning services – prestations de blanchissage, location-entretien et gestion des textiles DU GHT corse DU SUD · Centre Hospitalier d'Ajaccio Notre Dame de la Miséricorde · 17 days left · 5 Nov 2026](https://tendernation.io/opportunities/01a15183-095b-7086-91e4-80ca634c5c11/france-washing-and-dry-cleaning-services-prestations-de-blanchissage-locati) [Washing and dry-cleaning services – Groepsaankoop raamovereenkomst voor het huren van werkkledij en plat linnen alsook wassen van het textiel van zorgbehoevenden · Intercommunale Ontwikkelingsorganisatie voor de Kempen · 31 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a15183-092b-709d-ae13-e7205ba00dae/belgium-washing-and-dry-cleaning-services-groepsaankoop-raamovereenkomst-voo) [Washing and dry-cleaning services – Préparation, location, entretien et blanchissage du linge plat et des vêtements de travail pour les services de la ville de Lyon · Ville de Lyon · 9 days left · 28 Oct 2026](https://tendernation.io/opportunities/01a15183-0aa8-7267-a5d4-735b1d5913e0/france-washing-and-dry-cleaning-services-preparation-location-entretien-et) [Parking enforcement services – Current maintenance of parking systems, upgrade and reconstruction of the existing system · Joint-stock company for construction and management of residential and commercial properties significant to the country-Skopje · 25 days left · 13 Nov 2026](https://tendernation.io/opportunities/01a15183-3639-7012-806e-74dc4998b8b4/north-macedonia-parking-enforcement-services-current-maintenance-of-parking)