Source: https://tendernation.io/opportunities/01a13bfb-281e-7295-8c0c-90ca2f8f3a0f/tell-us-about-your-care-health-social-care-general

awarded GB open procedure Suitable for SMEs

# Tell us about your care - Health & Social Care General

[Care Quality Commission](https://tendernation.io/buyers/care-quality-commission)

Open field Pays 100% within 30 days

Estimated value

£30,000

Published

18 Nov 2016

Deadline

Closed

13 Mar 2015

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

- Specification

### Background and overview

The Care Quality Commission (CQC) has a statutory duty to have regard to the views and experiences of people who use services in its regulatory work.

Listening to and acting on people’s experiences of care is vital to our work. It helps us to decide when, where and what to inspect, supports better registration, inspection, judgements and ratings and results in better information for the public.

Some national voluntary organisations that run a telephone helpline service have access to a rich source of qualitative intelligence from the public about the quality and safety of health and social care services in England which could be extremely valuable to CQC.

CQC wishes to commission a national voluntary organisation, (that runs a telephone helpline service) to provide a continuous feed of qualitative intelligence about people’s experiences of care at named health and social care services via CQC’s Share Your Experience form.

Please read CQC’s Public Engagement strategy [cqc.org.uk](http://www.cqc.org.uk/sites/default/files/CM111407_Item_7_public_engagement_strategy_Appen_1.pdf) for further background and context to this invitation to tender.

## CPV classification

Research and development services and related consultancy services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/7d2bf738-adc8-11e6-9901-0019b9f3037b)

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