Source: https://tendernation.io/opportunities/01a13bfa-0265-724b-8286-7ebb80444473/16-120-veritas-netbackup-support-and-maintenance-12-months closed GB open procedure Suitable for SMEs # 16 120 veritas netbackup support and maintenance 12 months [Cheshire East Borough Council](https://tendernation.io/buyers/cheshire-east-borough-council) Estimated value £85,000 Published 15 Nov 2016 Deadline Closed 24 Nov 2016 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Buyer says suitable for VCSEs The buyer ticked “suitable for voluntary, community and social enterprises” on the notice. - Small contract value Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender Cheshire East Council are the lead authority for this procurement, which is a joint requirement for both Cheshire East and Cheshire West and Chester Borough Council. The contract will be formed between Cheshire East Council and the contractor. Cheshire West and Chester Borough Council will be a beneficiary under the contract. Support Offerings required by the Councils: - Essential Support. • Access to technical support provided by telephone on a 24x7 basis; • Continuous Efforts Problem Resolution Engineering (available upon request for Severity 1 Cases only); • Access to the Veritas technical support website; • Delivery of bug fixes and patches; • Essential Support includes Upgrade Assurance; • Licensee may designate up to six (6) individuals per title of Software for Essential Support to act as liaisons with Veritas Technical Services staff ("Designated Contacts"). - Basic Maintenance. • Access to technical support provided by telephone from 8 a.m. to 6 p.m. during the normal business week of, and in accordance with statutory holidays of, the country where the Software is installed; • Access to the Veritas technical support website; • Delivery of bug fixes and patches; • Basic Maintenance includes Upgrade Assurance; • Licensee may designate up to two (2) individuals per title of Software for Basic Maintenance to act as Designated Contacts. Please see attached documentation for full details. Read full description ## CPV classification Software package and information systems Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/75169a33-adca-11e6-9901-0019b9f3037b) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Cheshire East Borough Council: past awards and live tenders](https://tendernation.io/buyers/cheshire-east-borough-council) [Sector More Software packages & information systems tenders](https://tendernation.io/sectors/software-information-systems) ## More tenders like this [Servers – Dodávka Cisco Catalyst Center · Ústav organické chemie a biochemie AV ČR, v. v. i. · 32 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a156a9-9f50-7023-a3e7-14aa2b5fbe03/czechia-servers-dodavka-cisco-catalyst-center) [IT software package – Dostawa pakietów subskrypcji Microsoft albo pakietów równoważnych · Państwowa Inspekcja Pracy Główny Inspektorat Pracy · 36 days left · 24 Nov 2026](https://tendernation.io/opportunities/01a156a9-98e4-702f-a918-9b94f1198862/poland-it-software-package-dostawa-pakietow-subskrypcji-microsoft-albo-pakie) [Software package and information systems – AutoDesk Lizenzen · Hamburger Energienetze GmbH · 25 days left · 13 Nov 2026](https://tendernation.io/opportunities/01a156a9-63e1-72f3-8854-0907e37f21fa/germany-software-package-and-information-systems-autodesk-lizenzen) [Software package and information systems – System wykrywania anomalii w ruchu SMTP w oparciu o Self-Learning AI · Narodowy Bank Polski · 31 days left · 19 Nov 2026](https://tendernation.io/opportunities/01a156a9-6291-7294-b080-d589aa9cf0c0/poland-software-package-and-information-systems-system-wykrywania-anomalii-w) [Software package and information systems – Smart život a služby v meste Liptovský Mikuláš · Mesto Liptovský Mikuláš · 22 days left · 10 Nov 2026](https://tendernation.io/opportunities/01a156a9-8b56-73a0-8eb6-a47a2de359b0/slovakia-software-package-and-information-systems-smart-zivot-a-sluzby-v-mes) [Servers – Ausschreibung CITRIX Wartungsverlängerung ab 2027 · Hannoversche Informationstechnologien AöR / hannIT · 4 days left · 23 Oct 2026](https://tendernation.io/opportunities/01a156a9-615c-713f-93e6-da09a76b2c98/germany-servers-ausschreibung-citrix-wartungsverlangerung-ab-2027)