Source: https://tendernation.io/opportunities/01a13bf9-6436-72ee-9edb-413f1f067ca9/2235-16-configuration-management-database-cmdb-on-premise-hosted-solution closed GB open procedure Suitable for SMEs # 2235-16 Configuration Management Database (CMDB) On-Premise Hosted Solution [East Riding of Yorkshire](https://tendernation.io/buyers/east-riding-of-yorkshire) Estimated value £100,000 to £150,000 Published 15 Jul 2016 Deadline Closed 17 Aug 2016 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Buyer says suitable for VCSEs The buyer ticked “suitable for voluntary, community and social enterprises” on the notice. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender This tender exercise is for the purchase of a Configuration Management Database (CMDB) on-premise hosted solution. Economic Operators are invited to submit a tender to assist in the redesign of the East Riding of Yorkshire Council's ICT Service Desk CRM solution, along with its processes. Through the implementation and development of the chosen solution the Council is aiming to reduce manual administration and increase automation, create a central point of contact for ICT, and facilitate approval processes within the system to provide better audit trails. The solution provided will be required to realise and sustain the following benefits, post-implementation for the term of the contract: More efficient and productive workforce through automated processes Reduction in manual intervention More efficient use of staff time / reduction in unproductive time Improve response times to resolve calls Increased customer satisfaction Improved performance, monitoring and data collection to reduce back office processing and improve data quality Increased controls and improved audit trail for processes requiring authorization A single Economic Operator will be awarded the contract and this will be the company who achieves the highest score against the published Award Criteria. Additional information: Instructions to Suppliers: All tender documentation can be obtained from the following e-Tendering portal: [yortender.co.uk](https://www.yortender.co.uk) Read full description ## CPV classification Software package and information systems Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/e680eb8c-adc9-11e6-9901-0019b9f3037b) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile East Riding of Yorkshire: past awards and live tenders](https://tendernation.io/buyers/east-riding-of-yorkshire) [Sector More Software packages & information systems tenders](https://tendernation.io/sectors/software-information-systems) ## More tenders like this [Software package and information systems – Datenerfassungssystem · Dataport AöR · 16 days left · 3 Nov 2026](https://tendernation.io/opportunities/01a15183-43c5-7007-89f5-0ea2d1525f27/germany-software-package-and-information-systems-datenerfassungssystem) [Servers – Dostawa serwerów do klastra wirtualizacyjnego · Politechnika Rzeszowska · 3 days left · 21 Oct 2026](https://tendernation.io/opportunities/01a15183-2e23-7066-ba48-4fc2a9243b50/poland-servers-dostawa-serwerow-do-klastra-wirtualizacyjnego) [License management software package – Dostawa licencji bezpieczeństwa do Systemu DNS · Poczta Polska S.A. · 16 days left · 3 Nov 2026](https://tendernation.io/opportunities/01a15183-20fa-7396-87e7-40ce84cb0f4d/poland-license-management-software-package-dostawa-licencji-bezpieczenstwa-d) [Security software package – Pořízení a implementace integrovaného řešení EDR/XDR a SIEM · Fakultní nemocnice Plzeň · 30 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a15183-1e5d-73ea-989e-b9c221c4c490/czechia-security-software-package-porizeni-a-implementace-integrovaneho-rese) [Computer servers – „Dostawa serwerów komputerowych wraz z dedykowanymi kartami graficznymi dla Copernicus PL Sp. z o.o.” · Copernicus Podmiot Leczniczy Spółka Z Ograniczoną Odpowiedzialnością · 3 days left · 22 Oct 2026](https://tendernation.io/opportunities/01a15183-08e5-7339-9a05-be1adf5996b5/poland-computer-servers-dostawa-serwerow-komputerowych-wraz-z-dedykowanymi) [Information systems and servers – Доставка, изграждане, конфигуриране и поддържане на система за Управление на Информация за сигурност и на събития (SIEM) за Оперативен център за сигурност, интегрирана със съществуваща Hadoop система за въвеждане на допълнителни възможности за AI функции за информационна сигурност, разположена в инфраструктурата на проекта в УНСС, по проект ДИГД BG16RFPR002-1.014-0013-C01 с водеща организация УНСС · УНИВЕРСИТЕТ ЗА НАЦИОНАЛНО И СВЕТОВНО СТОПАНСТВО · 33 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a15183-4cfe-726a-b623-835bff227456/bulgaria-information-systems-and-servers-dostavka-izgrazdane-konfigurirane)