Source: https://tendernation.io/opportunities/01a13bf8-3220-7095-a736-149d28889142/webchat [Skip to main content](#main-content) closedGBopen procedureSuitable for SMEs # WEBCHAT [West Yorkshire Combined Authority](https://tendernation.io/buyers/west-yorkshire-combined-authority) Estimated value £90,000 Published 20 May 2015 Deadline Closed 8 Jun 2015 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Small contract value Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](/opportunities/for-small-businesses)## About this tender West Yorkshire Combined Authority (WYCA) is responsible for the MetroLine contact centre. The contact centre provides public transport information over the phone, by email, social media and is currently undertaking a 6 month trial of live chat. WYCA is looking for an easy to use live chat solution, the aim to support customers using website [wymetro.com](https://www.wymetro.com). Applicants should go to [in-tendhost.co.uk](https://in-tendhost.co.uk/westyorkshireca/aspx/Home) hover on 'Tenders' the select 'Current' and 'View Details'. There is a registration process to complete after which applicants can access the documents. The deadline for receipt of tenders is Monday 8th June 10:00am. ## CPV classification Software package and information systems Source Contracts Finder (UK) [View official notice ](https://www.contractsfinder.service.gov.uk/notice/6734f321-adc8-11e6-9901-0019b9f3037b) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free ](/register) [Buyer profileWest Yorkshire Combined Authority: past awards and live tenders](https://tendernation.io/buyers/west-yorkshire-combined-authority)[SectorMore Software packages & information systems tenders](https://tendernation.io/sectors/software-information-systems) ## More tenders like this [Registration Services Booking and Management System Herefordshire Council 28 days left 13 Nov 2026](https://tendernation.io/opportunities/01a14571-36b1-7388-87a9-27c78a201aee/registration-services-booking-and-management-system)[Fleet Management System North East Derbyshire District Council 27 days left 13 Nov 2026](https://tendernation.io/opportunities/01a14495-83e7-7347-bd5f-302d644ecdf8/fleet-management-system)[The People's Network E-bikes - Customer Subscription, Service, Technology and Fleet Management Platform Provider South Yorkshire Mayoral Combined Authority 30 days left 16 Nov 2026](https://tendernation.io/opportunities/01a14427-96da-72c9-813b-873ea7454e67/the-peoples-network-e-bikes-customer-subscription-service-technology-and-fl)[Software package and information systems – Mise à disposition d’un système de vote électronique pour les élections des membres des Chambres de Commerce et d’lndustrie (CCI) CCI France 34 days left 20 Nov 2026](https://tendernation.io/opportunities/01a14210-02ae-7305-9e58-882f4eec9ff8/france-software-package-and-information-systems-mise-a-disposition-dun-syst)[Software package and information systems – UEM OSS/MPC Dataport AöR 9 days left 26 Oct 2026](https://tendernation.io/opportunities/01a1420f-ff26-70c5-b28c-5fc6d67ab499/germany-software-package-and-information-systems-uem-ossmpc)[Software package and information systems – Zakup, dostawa i wdrożenie w zakresie digitalizacji i cyfryzacji dokumentacji medycznej wraz ze sprzętem komputerowym, dostawa serwerów i macierzy Wojewódzki Szpital Specjalistyczny im. Św. Jadwigi w Opolu 2 days left 19 Oct 2026](https://tendernation.io/opportunities/01a14210-2c8c-70e8-be40-f1a454a80c7b/poland-software-package-and-information-systems-zakup-dostawa-i-wdrozenie-w)