Source: https://tendernation.io/opportunities/01a13bf8-2d69-7390-9ff1-730f1e8eaa06/regulatory-compliance-system awarded GB open procedure Suitable for SMEs # Regulatory Compliance System [Essex Cares Limited](https://tendernation.io/buyers/essex-cares-limited) Estimated value Not stated Published 18 Nov 2016 Deadline Closed 2 Jun 2015 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Buyer says suitable for VCSEs The buyer ticked “suitable for voluntary, community and social enterprises” on the notice. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender A full requirements specification has been produced detailing ECL stakeholders requirements. Due to a strict word limit a very brief extract is reproduced here: ### Users: 850 named users ### Duration: Minimum two year contract initially Location: All venues that ECL provides services from ### Non-functional requirements • Suppliers should have an understanding of and compliance with; regulations, guidance and legislation relevant to ECL • Suppliers should be certified against the Cyber Essentials Plus scheme • Suppliers should be certified against ISO27001. The certification body must be recognised by UKAS or be an international body recognised by UKAS • Suppliers must be proactively developing the system to ensure it stays current in the future. • Suppliers must be able to prove financial stability • Suppliers must be able to provide at least two reference sites that can be visited by key members of ECL’s team • Suppliers must be able to provide appropriate professional services and on-going support • Suppliers must be able to provide appropriate 1st, 2nd and 3rd line support either directly or in conjunction with Essex County Council • Suppliers must enter into a Data Processing Agreement with ECL or relevant clauses must be in the Terms and Conditions • Mobile devices can only be Samsung Android Knox or Windows Phone 8.1 / Windows 8.1 ### Functional requirements Split into 14 sub sections. MoSCoW prioritisation is used to indicate the level of importance stakeholders attach to each aspect of the specification. Sub section headings are reproduced here: • Security • Electronic forms • Workflow • Learning and development • HR • Document control • Policies and procedures • Incident reporting and customer engagement (comments, compliments and complaints) • Risk register • Audits • Asset management • Integration • Technical infrastructure • Service continuity / business continuity Additional information: Suppliers will have to register on ECL's procurement portal: [eoecph.bravosolution.co.uk/web/login.shtml](https://eoecph.bravosolution.co.uk/web/login.shtml) Once the supplier's details have been uploaded on the procurement portal, the supplier will need to send an email to so ECL can validate the registration and then supplier can have access to the portal. Bids should be uploaded in a ".pdf" format into the "commercial response" area of the procurement portal. Bidders should write their bids in the same order as the order published in page 9 of the "instruction to bidders": 1- Functional requirements 1a Security 1b Electronic Forms 1c Workflow 1d Learning and development 1e HR 1f Document control 1g Policies and procedures 1h Incident reporting 1i Customer engagement 1j Risk register 1k Audits 1l Integration 1m Asset Management 1n Technical infrastructure 1o Recruitment 2 Service Continuity Read full description ## CPV classification Compliance software package Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/671e8ba5-adc8-11e6-9901-0019b9f3037b) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. 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