Source: https://tendernation.io/opportunities/01a13bf7-74f3-70d7-a9d4-ef09990e28fc/ict-support-and-maintenance-framework-on-behalf-of-hillingdon-schools-and-academ awarded GB open procedure Suitable for SMEs # ICT Support and Maintenance Framework on behalf of Hillingdon Schools and Academies [London Borough Of Hillingdon - Adult Social Care](https://tendernation.io/buyers/london-borough-of-hillingdon-adult-social-care) Estimated value Not stated Published 18 Nov 2016 Deadline Closed 7 Apr 2016 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Sets up a framework Winning a place does not guarantee work: contracts are awarded later as call-offs, and the list usually stays closed for years. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender To provide an ICT Support and Maintenance service for Schools (and Academies) within the London Borough of Hillingdon (LBH) to ensure the ongoing operation of ICT systems and of any future upgrades of ICT systems whilst providing best value. - Framework Agreement On behalf of Schools within the borough, LBH invites tenders for inclusion onto a 4 year ICT Support and Maintenance Framework Agreement providing the opportunity to implement and maintain all technical areas of Hillingdon Schools ICT systems. This will include the development of new products and innovations that will advance learning within the school curriculum in addition to the Schools administration systems. The successful Framework Agreement providers will be expected to supply high quality support and maintenance in accordance with national minimum standards (i.e. ISO/CISCO) and take responsibility for Hillingdon School's administration system, including servers, workstations and laptops. It is expected that the suppliers selected for the Framework Agreement will have the highest technical and customer service standards along with the ability/willingness to use their technical and industry contacts to work in true partnership with Hillingdon Schools. This Framework Agreement will allow Schools to run their own 'Further or Mini Competitions' relating to their individual requirements. \*\*\*\*Please register/log in at [capitalesourcing.com](https://www.capitalesourcing.com) to view all tender information/documents\*\*\*\* Any questions about this procurement should be submitted in writing via the capitalEsourcing Portal. This should be used for all queries and requests for clarification regarding the procurement as it provides an effective and auditable trail. A Tenderer’s queries will be secure and cannot be seen by any other Tenderers. The Authority will publish the questions and the response, in a suitably anonymous form, via the Messages tool to all Tenderers before the closing date for the submission of Tenders. Read full description ## CPV classification IT services: consulting, software development, Internet and support Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/629b3100-adc9-11e6-9901-0019b9f3037b) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile London Borough Of Hillingdon - Adult Social Care: past awards and live tenders](https://tendernation.io/buyers/london-borough-of-hillingdon-adult-social-care) [Sector More IT services tenders](https://tendernation.io/sectors/it-services) ## More tenders like this [IT services: consulting, software development, Internet and support – Servicios de mantenimiento, soporte y desarrollo evolutivo de los sistemas de gestión de subvenciones y de digitalización de los procesos internos de ACCIÓ · Agencia Para la Competitividad de la Empresa · 30 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a156a9-6297-7227-819a-e22aac2c6068/spain-it-services-consulting-software-development-internet-and-support-se) [IT services: consulting, software development, Internet and support – „Осигуряване на възможност за електронно таксуване на пътниците чрез цялостно решение, базирано на пътнически профили, предоставяно като услуга (SaaS), за нуждите на „Тролейбусен транспорт” ЕООД, гр. 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