Source: https://tendernation.io/opportunities/01a13bf7-37b8-70b2-aa72-f6de8117857b/bfi-unified-communications closed GB open procedure Suitable for SMEs # BFI Unified Communications [BFI](https://tendernation.io/buyers/bfi) Estimated value Not stated Published 2 Dec 2016 Deadline Closed 23 Dec 2016 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender The main objective of this procurement is to design, supply, install, train and support the Unified Communications technology that the BFI wishes to implement between March 2017 and March 2018 to support agile working and the replacement of existing telephony infrastructure across the BFI. This project will be staged commencing at our Stephen Street site first between January 2017 and July 2017 (migration plus agile working). The other BFI sites will migrate technology shortly thereafter, but capital works by us to implement full agile working will be programmed for a later date. The scope of the project will be as follows: Design, install, configure and maintain a UC solution and associated SIP trunk services including voicemail and video conferencing, and migrate from the existing system at the following sites; BFI Stephen Street, London, W1T 1LN ### BFI Southbank, London, SE1 8XT BFI National Archive, Berkhamsted, HP4 3TP ### BFI National Archive, Gaydon, CV35 0BQ The solution should include unified messaging, instant messaging, presence and video/audio/web conferencing and provide capabilities for users to access messages and voice calls with any device, anywhere and anytime for up to 570 staff and 650 physical extensions. Design, install, configure and maintain a Contact Centre solution. This solution needs to be capable of handling multiple queues and approx. a peak of 20 agents and 1 supervisor, located at the BFI Southbank location, handling voice calls for the BFI Southbank Box Office. Additional information: To take part in this tender, please visit our website, at the address shown above, where you will need to register, if you haven't already, and express an interest in this opportunity to access the relevant documents. Please note expressions of interest will only be accepted via the portal. Is a Recurrent Procurement Type? : No Read full description ## CPV classification Telecommunications services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/6088b3ab-e6ce-4bcb-afd9-b5ec3c9423fe) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile BFI: past awards and live tenders](https://tendernation.io/buyers/bfi) [Sector More Postal & telecoms services tenders](https://tendernation.io/sectors/postal-telecoms-services) ## More tenders like this [Post Office Branch - Porthleven · Post Office Limited · 87 days left · 13 Jan 2027](https://tendernation.io/opportunities/01a15476-5f26-7105-9baf-83f6228041ef/post-office-branch-porthleven) [Post Office Branch - Newlyn · Post Office Limited · 87 days left · 13 Jan 2027](https://tendernation.io/opportunities/01a15476-5f73-73e7-863c-621698162391/post-office-branch-newlyn) [Post Office Branch - Brabazon Road · Post Office Limited · 7 days left · 25 Oct 2026](https://tendernation.io/opportunities/01a15476-5fc3-71dc-b775-e86e4d62cd65/post-office-branch-brabazon-road) [Postal and telecommunications services – Usługi pocztowe · Kasa Rolniczego Ubezpieczenia Społecznego · 17 days left · 5 Nov 2026](https://tendernation.io/opportunities/01a15183-66c5-716c-a153-f4e0d2c3f2c9/poland-postal-and-telecommunications-services-uslugi-pocztowe) [Postal services related to parcels – Accord-Cadre pour le transport de documents et colis de moins de 30kg en express · EDF SA · 32 days left · 19 Nov 2026](https://tendernation.io/opportunities/01a15183-6693-737e-ba6c-c2746f617690/france-postal-services-related-to-parcels-accord-cadre-pour-le-transport-de) [Postal services related to newspapers and periodicals – Procurement of newspaper distribution · Ministry of Transport · 31 days left · 19 Nov 2026](https://tendernation.io/opportunities/01a15183-66f7-7002-b14b-7bfe728ca49a/norway-postal-services-related-to-newspapers-and-periodicals-procurement-of)