Source: https://tendernation.io/opportunities/01a13bf6-e725-7372-8708-a7fc394ade41/3rd-level-support-for-ibm-products

closed GB open procedure Suitable for SMEs

# 3rd level support for IBM products

[London South Bank University](https://tendernation.io/buyers/london-south-bank-university)

Pays 80% within 30 days

Estimated value

£158,000

Published

25 Oct 2016

Deadline

Closed

15 Nov 2016

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

London South Bank University (LSBU) would like to invite suppliers to competitively tender for the services of 3rd level support to the IBM products which LSBU has a licence for.

The contract duration is one year with the option to extend for a further year.

Please see the additional text section on how to obtain the tender documents.

Additional information: Suppliers Instructions How to Express Interest in this Tender~: 1. Register your company on the eSourcing portal (this is only required once) - Browse to the

eSourcing Portal: [lupc.bravosolution.co.uk](https://lupc.bravosolution.co.uk) and click the link to register - Accept the terms and conditions and click â&#128;&#152;continueâ&#128;&#153; - Enter your correct business

and user details - Note the username you chose and click â&#128;&#152;Saveâ&#128;&#153; when complete â&#128;&#147; You will shortly receive an email with your unique password (please keep this secure) 2.

Express an Interest in the tender - Login to the portal with the username/password - Click the â&#128;&#152;PQQs / ITTs Open To All Suppliersâ&#128;&#153; link. (These are Pre-Qualification

Questionnaires or Invitations to Tender open to any registered supplier) - Click on the relevant PQQ/ ITT to access the content. - Click the â&#128;&#152;Express Interestâ&#128;&#153; button at

the top of the page. - This will move the PQQ /ITT into your â&#128;&#152;My PQQs/ My ITTsâ&#128;&#153; page. (This is a secure area reserved for your projects only) -You can now access any

attachments by clicking â&#128;&#152;Buyer Attachmentsâ&#128;&#153; in the â&#128;&#152;PQQ/ ITT Detailsâ&#128;&#153; box 3. Responding to the tender - Click â&#128;&#152;My Responseâ&#128;&#153; under â&#128;&#152;PQQ/ ITT Detailsâ&#128;&#153;, you can

choose to â&#128;&#152;Create Responseâ&#128;&#153; or to â&#128;&#152;Decline to Respondâ&#128;&#153; (please give a reason if declining) - You can now use the â&#128;&#152;Messagesâ&#128;&#153; function to communicate with the buyer

and seek any clarification - Note the deadline for completion, then follow the onscreen instructions to complete the PQQ/ ITT - There may be a mixture of online and

offline actions for you to perform (there is detailed online help available) You must then submit your reply using the â&#128;&#152;Submit Responseâ&#128;&#153; button at the top of the page. If

you require any further assistance please consult the online help, or contact the eTendering help desk.

Read full description

## CPV classification

Software support services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/5dbe7160-adca-11e6-9901-0019b9f3037b)

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[Buyer profile London South Bank University: past awards and live tenders](https://tendernation.io/buyers/london-south-bank-university) [Sector More IT services tenders](https://tendernation.io/sectors/it-services)

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