Source: https://tendernation.io/opportunities/01a13bf5-5f0f-7047-9150-c5bffe782fe3/support-for-mortgage-interest-information-provider

pending GB open procedure Suitable for SMEs

# Support for Mortgage Interest Information Provider

[Department for Work and Pensions](https://tendernation.io/buyers/department-for-work-and-pensions)

Often single bidder

Estimated value

Not stated

Published

18 Nov 2016

Deadline

Rolling deadline

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

An information provider service is required to help support upcoming changes to Support for Mortgage Interest (SMI) which is currently paid as a benefit. The requirement will contain elements of both incoming and outgoing calls to DWP customers in receipt of SMI to inform them of the changes, confirming contact and some back office administration. There is a bulk volume of customers who need to be contacted initially and then a reduced volume of new claimants going forwards. Variant bids will not be accepted. This requirement does not involve the setting up of a Dynamic Purchasing System.

Please note the contents of this notice may change in the time between this and the opportunity notice.

## CPV classification

Call centre

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/52b98b01-adca-11e6-9901-0019b9f3037b)

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