Source: https://tendernation.io/opportunities/01a13bf4-c22a-739c-bc84-3999548adcfb/rm5160-so8091-a-provision-of-backup-maintenance awarded GB restricted procedure Suitable for SMEs # RM5160 SO8091 – Provision of Backup Maintenance [Crown Commercial Service](https://tendernation.io/buyers/crown-commercial-service) Open field Estimated value £27,084 Published 18 Nov 2016 Deadline Closed 2 Feb 2015 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Small contract value Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender PLS are inviting bids from suppliers to provide a maintenance contract which will support the CommVault software used for their backup environment. Offers are invited to supply pricing for CommVault CASP – Basic Support Renewal. The contract period is to run for a total period of 14 months from 1st February 2015 to 31st March 2016. The following services are to be provided as part of this support: Centralised Service Desk Remote telephone support ### Remote email support Secure GoToAssist / VPN Support Quarterly on site Health Checks Installation of new licences ### Pre-sales assistance Regular hours of service operating between 08:00 – 18:00 Monday to Friday (excluding Bank Holidays) Single point of contact required Management reporting on request ## CPV classification IT services: consulting, software development, Internet and support Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/4f677f74-adc8-11e6-9901-0019b9f3037b) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Crown Commercial Service: past awards and live tenders](https://tendernation.io/buyers/crown-commercial-service) [Sector More IT services tenders](https://tendernation.io/sectors/it-services) ## More tenders like this [SONI090 – Client-Side Advisor · SONI Ltd · 32 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a154e4-4736-72ba-9b73-0e325c4a96e5/soni090-client-side-advisor) [Software implementation services – DNS - Metada Platform - licence a související implementační, konzultační, analytické a školicí služby · DIAMO, státní podnik · 36 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a15183-8989-719a-85fd-f036dc09b9df/czechia-software-implementation-services-dns-metada-platform-licence-a-s) [IT services: consulting, software development, Internet and support – Integrale ICT-dienstverlening · Stichting TWijs · 42 days left · 30 Nov 2026](https://tendernation.io/opportunities/01a15183-8078-70d7-8df3-40f25f4d83c5/netherlands-it-services-consulting-software-development-internet-and-suppor) [Software supply services – CRE\_2026\_092 Renouvellement des licences Varonis · CREOS Luxembourg S.A. · 27 days left · 15 Nov 2026](https://tendernation.io/opportunities/01a15183-411c-7086-9da9-540c2fa32c64/luxembourg-software-supply-services-cre-2026-092-renouvellement-des-licences) [Software supply services – Vergabe zur Ablösung der bestehenden SAP-Lösung im Bereich Personal · Westfälische Verkehrsgesellschaft mbH · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-0636-71ff-ab09-9dda4a94f77c/germany-software-supply-services-vergabe-zur-ablosung-der-bestehenden-sap-lo) [Computer facilities management services – IT-tjänster · Kalmar Läns Museum · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-8774-723e-83a8-af2cae60c2ed/sweden-computer-facilities-management-services-it-tjanster)