Source: https://tendernation.io/opportunities/01a13bf3-e37a-72ef-9e9a-89fe896d7837/mystery-shopper

closed GB open procedure

# Mystery Shopper

[Merseytravel](https://tendernation.io/buyers/merseytravel)

Estimated value

£60,000

Published

6 Oct 2016

Deadline

Closed

19 Oct 2016

## Who can bid

- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

## About this tender

The mystery shopping programme aims to provide qualitative information and evidence to support the organisation’s customer insight including:

• Collecting specific feedback on operational issues;

• Complementing existing customer feedback;

• Informing activities to continually improve services; and

• Support the evaluation of Merseytravel’s products and services.

- Please be advised this opportunity is invite only

## CPV classification

Market research services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/48511874-adca-11e6-9901-0019b9f3037b)

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