Source: https://tendernation.io/opportunities/01a13bf3-6d80-7272-969a-f60b4d0adae4/customer-satisfaction-system

closed GB open procedure Suitable for SMEs

# Customer Satisfaction System

[Barnsley Metropolitan Borough Council](https://tendernation.io/buyers/barnsley-metropolitan-borough-council)

Estimated value

£80,000

Published

4 Oct 2016

Deadline

Closed

14 Oct 2016

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Barnsley MBC is looking to procure a Customer Satisfaction tool that will support feedback and satisfaction levels for all access channels.

We are looking for a provider who has the skills to meet the specification.

Barnsley Council would like to invite quotes from organisations that are able to provide Customer Satisfaction system to integrate with all access channels.

## CPV classification

Customer satisfaction survey

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/45b1948f-adca-11e6-9901-0019b9f3037b)

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