Source: https://tendernation.io/opportunities/01a13bf3-418c-7348-bbb3-7955230bf1ef/performance-management-and-business-intelligence-system closed GB open procedure # Performance Management And Business Intelligence System [London Borough of Hounslow](https://tendernation.io/buyers/london-borough-of-hounslow) Estimated value £85,000 Published 2 Feb 2016 Deadline Closed 2 Mar 2016 ## Who can bid - Small contract value Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. ## About this tender Private companies (such as Amazon, Tesco) have led the way in using customer data to shape their business and improve the customer experience. Amazon have rooted their business model in a ?single view? of the customer ? which describes joining up every piece of information the company holds on a customer?s interactions, using this profile to determine which products a customer will be most interested in, and which marketing methods they will be most receptive to. This type of data processing is not restricted to the private sector. Central government has for some time been working on ?big data? projects, designed to join up disparate data sets (e.g. DWP linking benefits with PAYE data in ?real time? to combat fraud; and the partial replacement of the Census in 2021 with joined-up administrative data). Many local authorities are also now embracing the data revolution by developing a ?single view? of their customers to determine needs, typical behaviours, preferences, attitudes, and lifestyles. These data are invaluable for identifying savings, planning services, and improving the customer experience. We want to join this group of local authorities in embracing the data revolution and move towards a leading edge position where we are using business intelligence tools to harness the potential of our joined-up data, and introducing efficiency to our performance management processes through the use of a fit-for-purpose system. Additional information: All tenders must be submitted at londontenders.org Delivery on site to address above Read full description ## CPV classification Analytical or scientific software package Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/4486d744-adc9-11e6-9901-0019b9f3037b) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile London Borough of Hounslow: past awards and live tenders](https://tendernation.io/buyers/london-borough-of-hounslow) [Sector More Software packages & information systems tenders](https://tendernation.io/sectors/software-information-systems) ## More tenders like this [Preliminary Market Engagement - Corporate Enterprise Resource Planning (ERP) · North East Lincolnshire Borough Council · 21 days left · 9 Nov 2026](https://tendernation.io/opportunities/01a15410-bf5e-72d1-8225-fbabeaba595f/preliminary-market-engagement-corporate-enterprise-resource-planning-erp) [Servers – Dostawa serwerów do klastra wirtualizacyjnego · Politechnika Rzeszowska · 2 days left · 21 Oct 2026](https://tendernation.io/opportunities/01a15183-2e23-7066-ba48-4fc2a9243b50/poland-servers-dostawa-serwerow-do-klastra-wirtualizacyjnego) [License management software package – Dostawa licencji bezpieczeństwa do Systemu DNS · Poczta Polska S.A. · 15 days left · 3 Nov 2026](https://tendernation.io/opportunities/01a15183-20fa-7396-87e7-40ce84cb0f4d/poland-license-management-software-package-dostawa-licencji-bezpieczenstwa-d) [Security software package – Pořízení a implementace integrovaného řešení EDR/XDR a SIEM · Fakultní nemocnice Plzeň · 30 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a15183-1e5d-73ea-989e-b9c221c4c490/czechia-security-software-package-porizeni-a-implementace-integrovaneho-rese) [Computer servers – „Dostawa serwerów komputerowych wraz z dedykowanymi kartami graficznymi dla Copernicus PL Sp. z o.o.” · Copernicus Podmiot Leczniczy Spółka Z Ograniczoną Odpowiedzialnością · 3 days left · 22 Oct 2026](https://tendernation.io/opportunities/01a15183-08e5-7339-9a05-be1adf5996b5/poland-computer-servers-dostawa-serwerow-komputerowych-wraz-z-dedykowanymi) [Software package and information systems – Datenerfassungssystem · Dataport AöR · 15 days left · 3 Nov 2026](https://tendernation.io/opportunities/01a15183-43c5-7007-89f5-0ea2d1525f27/germany-software-package-and-information-systems-datenerfassungssystem)