Source: https://tendernation.io/opportunities/01a13bf3-36c2-70cf-b46b-eac4b215826d/fh208-call-monitoring-services awarded GB open procedure Suitable for SMEs # FH208 Call Monitoring Services [Futures Housing Group](https://tendernation.io/buyers/futures-housing-group) Estimated value £100,000 Published 18 Nov 2016 Deadline Closed 30 Jan 2015 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Small contract value Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender Futures Housing Group Ltd seeks to appoint a suitable qualified, experienced and financially sound economic operator/s to carry out the following services: - Call monitoring for our social care alarms systems which are ether hardwired or dispersed systems, providing a covering 24 hrs 7 days a week 365 days a year cover. - Managing our 'Out of hours' calls including Bank Holidays for all types of emergency repairs from out tenants homes. The above scope includes all sheltered schemes and individual call alarms and properties throughout its housing stock for call monitoring, all properties are owned or managed by: - Futures Homescape Ltd based in the Amber Valley region of the East Midlands - Daventry & District Housing Ltd in Northamptonshire. The period of this contract will be three years including a six month initial period and with unilateral right to extend for a further period not exceeding two further years. For Further information please visit [procuringourfutures.co.uk](https://www.procuringourfutures.co.uk) ## CPV classification Call centre Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/44421b32-adc8-11e6-9901-0019b9f3037b) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Futures Housing Group: past awards and live tenders](https://tendernation.io/buyers/futures-housing-group) [Sector More Business services tenders](https://tendernation.io/sectors/business-services) ## More tenders like this [Social Housing Emerging Disrupters 6 · Procurement for Housing · 29 days left · 17 Nov 2026](https://tendernation.io/opportunities/01a154e4-4909-7303-a67f-9c3bff3eb4d8/social-housing-emerging-disrupters-6) [Business travel services – Rahmenvertrag Bearbeitung von Reisekostenabrechnungen nach BRKG · GSI Helmholtzzentrum für Schwerionenforschung GmbH · 29 days left · 17 Nov 2026](https://tendernation.io/opportunities/01a15183-cd6e-73e4-b6e8-3954e5689021/germany-business-travel-services-rahmenvertrag-bearbeitung-von-reisekostenab) [Photocopying services – Externe printdiensten · VZW Sint-Paulusschool · 36 days left · 24 Nov 2026](https://tendernation.io/opportunities/01a15183-34d8-71be-840d-38bf2a8bcc92/belgium-photocopying-services-externe-printdiensten) [Supply services of personnel including temporary staff – Diák- és nyugdíjas munkaerő biztosítása NTH (376) · NTH Nemzeti Tőkeholding Zrt. · 11 days left · 30 Oct 2026](https://tendernation.io/opportunities/01a15183-76f6-70c4-823e-7b614dada7b3/hungary-supply-services-of-personnel-including-temporary-staff-diak-es-nyug) [Interpretation services – Tolktjänster · Stockholms läns sjukvårdsområde · 31 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a15183-4e9a-70dc-8b27-e3d274e53dc5/sweden-interpretation-services-tolktjanster) [Printing and distribution services – SGCD53\_MARCHE\_ELECTIONS\_BRGE · Préfecture de la Mayenne · 28 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-7726-73f4-bb67-b3121363d6bf/france-printing-and-distribution-services-sgcd53-marche-elections-brge)