Source: https://tendernation.io/opportunities/01a13bf2-3e23-7388-b3aa-023e6b94e18e/request-for-quotation-for-provision-of-hplc-systems-servicing-maintenance-and-r

awarded GB open procedure Suitable for SMEs

# Request for Quotation for Provision of HPLC systems Servicing, Maintenance and Repair

[Department for Environment, Food & Rural Affairs](https://tendernation.io/buyers/department-for-environment-food-rural-affairs)

Estimated value

£25,000

Published

18 Nov 2016

Deadline

Closed

7 Apr 2015

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

The contract should include the following as a minimum for each instruments:

• Telephone technical support (hardware & software) from qualified personnel, within 24 hrs of initial contact.

• One annual on-site preventative maintenance visit (including parts, travel and labour)

• Unlimited on-site repair visits (including travel and labour)

• Parts, consumables and supplies required for repair to maintain the performance of the instrumentation including but not limited to seals, tubing, lamps, vacuum pump parts…

• In the event of breakdown, availability of an engineer on-site for repair within 2 working days of the call being logged.

• Cover of PCs and software related to the instrumentation

• Module swap: Guaranteed replacement of unit related to HPLC with identical one of equivalent age or more recent if unable to fix it on-site or swap deemed most appropriate by remote technical support.

• The contract should include the following as desirables

• Ability for the supplier to connect to instrumentation remotely to pro-actively reduce downtime and allow troubleshooting.

## CPV classification

Miscellaneous repair and maintenance services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/3c869a5e-adc8-11e6-9901-0019b9f3037b)

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[Buyer profile Department for Environment, Food & Rural Affairs: past awards and live tenders](https://tendernation.io/buyers/department-for-environment-food-rural-affairs) [Sector More Repair & maintenance services tenders](https://tendernation.io/sectors/repair-maintenance)

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