Source: https://tendernation.io/opportunities/01a13bf0-5a2c-70e9-a6e5-cf18c055e279/locality-based-first-tier-casework-welfare-rights

closed GB open procedure

#  Locality Based First Tier (Casework) Welfare Rights

[Sunderland City Council](https://tendernation.io/buyers/sunderland-city-council)

Estimated value

£83,554 to £612,348

Published

17 Dec 2014

Deadline

Closed

23 Dec 2014

## Who can bid

- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

## About this tender

Tender for the Provision ofLocality Based First Tier Welfare RightsCasework

Sunderland City Council is inviting tenders from providers who can deliver Locality Based First Tier (Casework) Welfare Rightswithin the Sunderland City Council boundary.

There are 5 First Tier Welfare Rights contracts available:

- Lot 1 Washington West, Washington North, Washington South,

Washington Central, Washington East.

- Lot 2 Redhill, Castle Southwick, Fulwell, St Peters.
- Lot 3 St Annes, Pallion, Sandhill, Barnes, St Chads, Silksworth.
- Lot 4 Millfield, Hendon, St Michaels, Doxford, Ryhope.
- Lot 5 Shiney Row, Houghton, Copt Hill, Hetton.

The successful provider(s) for Lots 1-5 will deliver locality based First Tier Welfare Rightsin relation to the social welfare law issues ofwelfare benefits, and debt with a clear link to the importance this advice plays in preventing homelessness.

Included is the requirement to deliver an effective gateway assessment at the point of contact to identify specific welfare rights needs to ensure only appropriate queries are moved through to the benefits and debts casework service; and which identifies where a referral into other appropriate support (welfare rights ,specialists services and/or wider support provision) is necessary.

In relation to the provision of debt support, successful providers will be responsible for improving customer resilience and driving down appropriate repeat enquiries

Read full description

## CPV classification

Health and social work services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/2da129d8-adc8-11e6-9901-0019b9f3037b)

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