Source: https://tendernation.io/opportunities/01a13bef-bfde-7096-b819-83b8e6824984/the-provision-of-hrer-advice-and-guidance-legally-compliant-hrer-policy-updat

closed GB restricted procedure Suitable for SMEs

# The provision of HR/ER advice and guidance, legally compliant HR/ER policy updating,

[Post Office Limited](https://tendernation.io/buyers/post-office-limited)

Estimated value

£1,000,000 to £2,500,000

Published

31 Dec 2015

Deadline

Closed

31 Jan 2016

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Post Office Ltd requires the provision of access to Human Resources Advice and guidance, an on-line advisory service hosted on behalf of Post Office Ltd which shall be accessible by managers and employees via Post Office Ltds' intranet.

The service should include:

The provision of a telephone advice line and related case/call management services to users of Advice and Guidance.

The provision of manager only access to case viewer; secure online document and case note storage

The provision of a Policy Website providing on line guidance and hosting model template letters and documents for line managers to use to progress ER cases to conclusion using Post Office principles.

The provision of Management Information detailing the status of ER cases.

A dedicated URL and telephone number for POL which shall be transferred into the name and ownership of Post Office on request and in any event on the expiry or termination of the contract:

Examples of the subjects on which advice and guidance would need to be given would include

### Trial Reports

Abandonment of service

Short term absence

### Long term absence

Occupational health referrals

### Conduct

### Improving Performance of Managers

Managing Underperformance of Colleagues

### Grievance

Stop Bullying & Harassment

### Speak Up

Adoption leave

### Annual leave

### Special Leave

Maternity Leave

### Parental Leave

Paternity Leave

### Career Break

Flexible Working

### Remote Working

Additional information: Please see attached notice

Read full description

## CPV classification

Personnel services except placement and supply services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/271e143c-adc9-11e6-9901-0019b9f3037b)

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