Source: https://tendernation.io/opportunities/01a13bef-387e-7008-b90b-af70d7c3774e/rfi-request-for-information-it-service-desk-software cancelled GB open procedure # RFI - Request for Information - IT Service Desk Software [Gateshead Health N H S Foundation Trust](https://tendernation.io/buyers/gateshead-health-n-h-s-foundation-trust) Estimated value Not stated Published 25 Nov 2016 Deadline Rolling deadline ## Who can bid - Open procedure Anyone can submit a full tender; there is no shortlisting stage. ## About this tender Gateshead Health NHS Foundation Trust is looking to carry out a preliminary market engagement exercise to establish solutions that are currently available in the market place for the provision of a IT Service Desk Solution Gateshead Health NHS Foundation Trust provides acute healthcare services to the population of Gateshead and its visitors. IT Department provide IT Services to in excess 3500 employees using hardware and software across a range of sites in the Gateshead and South Tyneside area. The IT Department seek to obtain information on a new IT Service Desk Solution and require further information in relation to the above. All communication shall be submitted via [nhssourcing.co.uk](https://www.nhssourcing.co.uk) - Project: project\_20514 - RFI - Request for Information - IT Service Desk Software . Any Questions relating to the project will be via the online messaging facility provided on the NHS Sourcing Portal. The onus is on potential providers to review regularly all the information published on the Portal in relation to this project. Please note: This exercise is not part of any pre-qualification, selection process or bid evaluation. It is intended as an awareness, communication and information gathering exercise offering an opportunity for potential providers to supply information on their solution. This therefore does not represent a commitment from Gateshead Health NHS Foundation Trust to award a contract or an invite to tender to any provider that expresses an interest in this market engagement exercise. At this stage Gateshead Health NHS Foundation Trust are in the process of developing a strategy for procuring the aforementioned solution Read full description ## CPV classification Software package and information systems Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/1f8df837-adca-11e6-9901-0019b9f3037b) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Gateshead Health N H S Foundation Trust: past awards and live tenders](https://tendernation.io/buyers/gateshead-health-n-h-s-foundation-trust) [Sector More Software packages & information systems tenders](https://tendernation.io/sectors/software-information-systems) ## More tenders like this [Preliminary Market Engagement - Corporate Enterprise Resource Planning (ERP) · North East Lincolnshire Borough Council · 21 days left · 9 Nov 2026](https://tendernation.io/opportunities/01a15410-bf5e-72d1-8225-fbabeaba595f/preliminary-market-engagement-corporate-enterprise-resource-planning-erp) [Servers – Dostawa serwerów do klastra wirtualizacyjnego · Politechnika Rzeszowska · 2 days left · 21 Oct 2026](https://tendernation.io/opportunities/01a15183-2e23-7066-ba48-4fc2a9243b50/poland-servers-dostawa-serwerow-do-klastra-wirtualizacyjnego) [License management software package – Dostawa licencji bezpieczeństwa do Systemu DNS · Poczta Polska S.A. · 15 days left · 3 Nov 2026](https://tendernation.io/opportunities/01a15183-20fa-7396-87e7-40ce84cb0f4d/poland-license-management-software-package-dostawa-licencji-bezpieczenstwa-d) [Security software package – Pořízení a implementace integrovaného řešení EDR/XDR a SIEM · Fakultní nemocnice Plzeň · 30 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a15183-1e5d-73ea-989e-b9c221c4c490/czechia-security-software-package-porizeni-a-implementace-integrovaneho-rese) [Computer servers – „Dostawa serwerów komputerowych wraz z dedykowanymi kartami graficznymi dla Copernicus PL Sp. z o.o.” · Copernicus Podmiot Leczniczy Spółka Z Ograniczoną Odpowiedzialnością · 3 days left · 22 Oct 2026](https://tendernation.io/opportunities/01a15183-08e5-7339-9a05-be1adf5996b5/poland-computer-servers-dostawa-serwerow-komputerowych-wraz-z-dedykowanymi) [Software package and information systems – Datenerfassungssystem · Dataport AöR · 15 days left · 3 Nov 2026](https://tendernation.io/opportunities/01a15183-43c5-7007-89f5-0ea2d1525f27/germany-software-package-and-information-systems-datenerfassungssystem)