Source: https://tendernation.io/opportunities/01a13bef-3131-7188-b34d-a7fb5b878556/queue-management-tender

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closedGBopen procedureSuitable for SMEs

# Queue Management tender

[London Borough of Hillingdon](https://tendernation.io/buyers/london-borough-of-hillingdon)

Estimated value

£60 to £80

Published

17 Dec 2015

Deadline

Closed

21 Jan 2016

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](/opportunities/for-small-businesses)## About this tender

The London Borough of Hillingdon is looking to procure a Queue Management System to be used as a corporate solution for all queue management needs.

Our current system is used to manage queues in Main Reception and Housing Benefits Reception. This contract is due to expire in 30th June 2016 and new requirements have arisen in other areas of the Council for which we require an integrated solution.

In addition, the 2 current branches (Main Reception and Housing Benefits) are run from hard drives that act as Servers - there are two for each branch, one running the application and another running the media display on the queue screens. The physical Servers are currently vulnerable in the current setup and there have been occasions where they have inadvertently been shut-down or interrupted, bringing a high-profile system to a standstill

## CPV classification

Software package and information systems

Source

Contracts Finder (UK)

[View official notice ](https://www.contractsfinder.service.gov.uk/notice/1f4e069b-adc9-11e6-9901-0019b9f3037b)

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[Buyer profileLondon Borough of Hillingdon: past awards and live tenders](https://tendernation.io/buyers/london-borough-of-hillingdon)[SectorMore Software packages &amp; information systems tenders](https://tendernation.io/sectors/software-information-systems)

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