Source: https://tendernation.io/opportunities/01a13bee-dc77-72ad-bc33-3b943e6a239a/chase-crm-consultancy cancelled GB open procedure Suitable for SMEs # Chase CRM consultancy [West Yorkshire Passenger Transport Executive](https://tendernation.io/buyers/west-yorkshire-passenger-transport-executive) Estimated value £20,000 Published 14 Dec 2015 Deadline Closed 7 Jan 2016 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Small contract value Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender WYCA is delivering a programme called SCIP - Smart Card and Information Programme. One of the projects is the CHASE project. The Customer Information Systems project is delivering the CHASE system (Customer Hubs and Service Experience), which is designed to enable WYCA's customers to have a seamless, comprehensive experience of interacting with WYCA, whether for feedback, information, passes application, replacement, renewal and purchase of tickets. A central system, based on Microsoft Dynamics CRM2015 online, allows customers to manage their own accounts and for front line staff to support them effectively no matter when or how they contract Metro (the public facing side of WYCA). The CHASE system will be available to any customers of WYCA/WYTco (West Yorkshire's public transport ticketing company) services. WYCA is seeking an experienced Microsoft Dynamics CRM 2015 consultant to assist both WYCA and Yorcard with best practice advice around varying aspects of our CRM development. Additional information: Invitation to tender documents can be downloaded from WYCA's tendering site [in-tendhost.co.uk](https://in-tendhost.co.uk/westyorkshireca/aspx/Home). Hover on and select 'Tenders' followed by 'Current' and 'View Details'. There is a registration process after which interested parties can log in and gain access to the documents. ## CPV classification Business and management consultancy and related services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/1c1db120-adc9-11e6-9901-0019b9f3037b) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile West Yorkshire Passenger Transport Executive: past awards and live tenders](https://tendernation.io/buyers/west-yorkshire-passenger-transport-executive) [Sector More Business services tenders](https://tendernation.io/sectors/business-services) ## More tenders like this [Printing and distribution services – SGCD53\_MARCHE\_ELECTIONS\_BRGE · Préfecture de la Mayenne · 28 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-7726-73f4-bb67-b3121363d6bf/france-printing-and-distribution-services-sgcd53-marche-elections-brge) [Business travel services – Rahmenvertrag Bearbeitung von Reisekostenabrechnungen nach BRKG · GSI Helmholtzzentrum für Schwerionenforschung GmbH · 29 days left · 17 Nov 2026](https://tendernation.io/opportunities/01a15183-cd6e-73e4-b6e8-3954e5689021/germany-business-travel-services-rahmenvertrag-bearbeitung-von-reisekostenab) [Photocopying services – Externe printdiensten · VZW Sint-Paulusschool · 36 days left · 24 Nov 2026](https://tendernation.io/opportunities/01a15183-34d8-71be-840d-38bf2a8bcc92/belgium-photocopying-services-externe-printdiensten) [Supply services of personnel including temporary staff – Diák- és nyugdíjas munkaerő biztosítása NTH (376) · NTH Nemzeti Tőkeholding Zrt. · 11 days left · 30 Oct 2026](https://tendernation.io/opportunities/01a15183-76f6-70c4-823e-7b614dada7b3/hungary-supply-services-of-personnel-including-temporary-staff-diak-es-nyug) [Interpretation services – Tolktjänster · Stockholms läns sjukvårdsområde · 31 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a15183-4e9a-70dc-8b27-e3d274e53dc5/sweden-interpretation-services-tolktjanster) [Graphic design services – MAGAZINE DES PAYS DE LA LOIRE - LOT1 MISE EN PAGE · Région des Pays de la Loire · 32 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a15183-cd94-7139-b774-287bdb24987c/france-graphic-design-services-magazine-des-pays-de-la-loire-lot1-mise-en)