Source: https://tendernation.io/opportunities/01a13bee-94dc-73d4-ab18-9e2b147dfd18/cornwall-transformation-challenge-award-tca-service-design-and-transformation

awarded GB open procedure Suitable for SMEs

# Cornwall Transformation Challenge Award (TCA) Service Design and Transformation Support

[Cornwall Council](https://tendernation.io/buyers/cornwall-council)

Incumbent usually keeps it

Estimated value

£25,000 to £75,000

Published

18 Nov 2016

Deadline

Closed

11 Jan 2016

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Cornwall’s TCA project is funded by the government’s Transformation Challenge Fund. It supports both the Council’s and NHS Kernow strategic direction of travel. The Steering Group overseeing this programme includes the signatories to our bid (Cornwall Council, Volunteer Cornwall, Cornwall Rural Community Charity, Voluntary Sector Forum and Penwith Community Development Trust), NHS Kernow and an elected representative of the wider Voluntary Community and Social Enterprise (VCSE) sector.

We wish to engage an organisation with service design expertise to help the TCA team work collaboratively with people in Cornwall, providers of services and commissioners to improve the quality and sustainability of services.

Work may include:

• observing and researching the experience of people who use our services;

• understanding services, using techniques such as mapping people’s journey through services;

• prototyping and testing proposed new service(s);

• helping users, staff and other stakeholders to make changes;

• Other follow up work connected to service design that may arise from the above.

It is possible that parts of the Council may seek to utilise this expertise through this contract.

## CPV classification

Business and management consultancy and related services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/170b400d-adc9-11e6-9901-0019b9f3037b)

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