Source: https://tendernation.io/opportunities/01a13bee-10dd-720c-93c0-090c72557e69/pp16029-telecare-call-monitoring-platform closed GB open procedure # PP16029 - Telecare Call Monitoring Platform [Wolverhampton City Council](https://tendernation.io/buyers/wolverhampton-city-council) Estimated value £150,000 to £250,000 Published 22 Aug 2016 Deadline Closed 23 Sept 2016 ## Who can bid - Open procedure Anyone can submit a full tender; there is no shortlisting stage. ## About this tender Wolverhampton City Council (WCC) is inviting tenders from suitably experienced organisations capable of providing a technical platform to facilitate the 24/7 call monitoring operation for existing and new users of the Telecare/Carelink service. WCC is progressing an ambitious development of its services in line with the Care Act policy drivers. The objective will be to intervene and support people earlier, reduce, defer and delay the need for more intensive support to help people be as independent as possible. Technology is increasingly being used to support individuals and carers at the heart of care and support delivery, across all client groups and care settings. An enhanced Telecare offer would build confidence for individuals and carers when returning home. The expansion of the Better Care Technology offer is an integral part of the city's 'Promoting Independence policy' and the 'Home First Approach' to support people to remain independent within their own home and community, with an objective to increase those benefitting from the service, currently c.4800 connections across the city, by an additional 3000 new users by end of 2018. The new model will provide one single offer to the wider public with the introduction of pro-active outbound calling to support individuals according to specific needs and to promote health and well-being messages and campaigns. This is a key requirement from the software solution provider which will build on the existing call handling system and support the delivery of an enhanced offer focusing on outcomes. WCC requires a technical platform that is aligned with the WCC's ICT Strategy of adopting Cloud Hosted Solutions. Read full description ## CPV classification Radio, television, communication, telecommunication and related equipment Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/11eb7142-adca-11e6-9901-0019b9f3037b) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Wolverhampton City Council: past awards and live tenders](https://tendernation.io/buyers/wolverhampton-city-council) [Sector More Telecoms & broadcasting equipment tenders](https://tendernation.io/sectors/telecoms-broadcasting-equipment) ## More tenders like this [Multimedia equipment – Erstausstattung Medientechnik CPS Dresden - PR1287546-9940 · Fraunhofer-Gesellschaft - Einkauf B12 · 29 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a156a9-7aee-70da-aebb-7f21e636a57c/germany-multimedia-equipment-erstausstattung-medientechnik-cps-dresden-pr1) [Fibre-optic materials – Fourniture d’émetteurs-récepteurs optiques (SFP Transceivers) utilisés dans le projet KM3NeT · CNRS Délégation Provence et Corse · 35 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a156a9-8083-708b-85a8-a2e4827bf193/france-fibre-optic-materials-fourniture-demetteurs-recepteurs-optiques-sfp) [Network equipment – Zajištění konektivity školy – Základní škola a Mateřská škola Krupka, Teplická 400 – opakovaná VZ · Základní škola a Mateřská škola Krupka, Teplická 400 · 30 days left · 19 Nov 2026](https://tendernation.io/opportunities/01a156a9-617c-7058-b1a7-e3cbeed9790b/czechia-network-equipment-zajisteni-konektivity-skoly-zakladni-skola-a-mat) [Audio-visual equipment – Veranstaltungs- / Medientechnik · Kreis Steinburg · 34 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a156a9-6e64-7187-9c5b-e2105b0716d0/germany-audio-visual-equipment-veranstaltungs-medientechnik) [Network equipment – 2026-155 Subministrament d’equipament de seguretat perimetral i serveis per protegir els elements de TI hostatjats als centres de procés de dades (CPD) i equipament IOT de l’Hospital Clínic de Barcelona. · Consorci Hospital Clínic de Barcelona (HCB) · 29 days left · 17 Nov 2026](https://tendernation.io/opportunities/01a156a9-7f20-737a-8dc6-0789e9e53c73/spain-network-equipment-2026-155-subministrament-dequipament-de-seguretat-p) [Communications equipment – Supports de communication visuelle et événementielle pour le département de la Seine-Maritime · Département de la Seine-Maritime · 32 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a156a9-8145-726e-bfcd-35d0d93bde45/france-communications-equipment-supports-de-communication-visuelle-et-evenem)