Source: https://tendernation.io/opportunities/01a13bec-fd4e-73f0-9bf2-d61291a6b6b5/digital-training-and-support-framework [Skip to main content](#main-content) closedGBopen procedureSuitable for SMEs # Digital Training and Support Framework [Crown Commercial Service](https://tendernation.io/buyers/crown-commercial-service) Estimated value £35,000,000 Published 23 Mar 2020 Deadline Closed 18 Jan 2016 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Sets up a framework Winning a place does not guarantee work: contracts are awarded later as call-offs, and the list usually stays closed for years. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](/opportunities/for-small-businesses)## About this tender Currently, 10.5 million people in the UK lack basic digital skills and many either can't or don't use digital government services independently. The Government Digital Service (GDS) with the support of The Department of Business, Innovation and Skills (BIS) is seeking suppliers who can provide digital training and digital support services to reduce the number of digitally excluded people in the UK, by removing the barriers presented by lack of access, digital skills, vulnerability or motivation. This procurement exercise will be conducted in accordance with the open procedure and is intended to establish a Framework Agreement.This procurement is divided into two subdivided sections: ### A - Assisted Digital B - Digital Inclusion ### There are 5 lots: - - Lot 1Support to use government digital services - Lot 2Digital Inclusion Research And Analysis - Lot 3Design Of A Digital Inclusion Course, Product Or Intervention - Lot 4Delivery Of Digital Inclusion/Basic Digital Skills Training - Lot 5Digital Inclusion Marketing And Promotion Additional information: Potential Providers will be assessed in accordance with -Section 5 of the Regulations implementing the Directive on the basis of information provided in response to an Invitation to Tender ('ITT'). This procurement will be managed electronically via Crown Commercial Service's e-Sourcing Suite. To participate in this procurement, Potential Providers must first be registered on the e-Sourcing Suite. If you have not yet registered on the eSourcing Suite, this can be done online at [gpsesourcing.cabinetoffice.gov.uk](https://gpsesourcing.cabinetoffice.gov.uk) by following the link 'Register for CCS eSourcing'. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so. Full instructions for registration and use of the system can be found at [gov.uk](https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier) Once you have registered on the eSourcing Suite, a registered user can express an interest for a specific procurement. This is done by emailing Your email must clearly state: the name and reference for the procurement you wish to register for; the name of the registered supplier; and the name and contact details for the registered individual sending the email. Crown Commercial Service will process the email and then enable the supplier to access the procurement online via the e-Sourcing Suite. The registered user will receive a notification email to alert them once this has been done. As a user of the e-Sourcing Suite you will have access to the Emptoris messaging service which facilitates all messages sent to you and from you in relation to any specific RFX event. Please note it is your responsibility to access these messages on a regular basis to ensure you have sight of all relevant information. For technical assistance on use of the e-Sourcing Suite please contact Crown Commercial Service Help-desk email: Due to the current COVID-19 pandemic, Crown Commercial Service (CCS) believes that the first condition set out in Regulation 72(1)(c) Public Contracts Regulations 2015 has been fulfilled in respect of the Framework Agreement. Crown Commercial Service has taken the decision to extend existing framework agreements that were due for reprocurement for a period of twelve (12 months). This is to enable CCS resource to be diverted to procuring urgent requirements to deal with COVID-19 consequences and to relieve pressure on the supply chain while short staffed, to enable businesses to continue to deliver services and goods to customers. CCS intends to deliver replacement framework agreements as quickly as possible after the initial COVID-19 impact. Read full description ## CPV classification Computer-related services Source Contracts Finder (UK) [View official notice ](https://www.contractsfinder.service.gov.uk/notice/40b41b70-6546-4aea-a5c1-00bf7c441cc9) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. 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