Source: https://tendernation.io/opportunities/01a13bec-64a7-70fd-8e6c-3b45e72d502b/nsi-digital-market-intelligence-support-service

Open for bids GB open procedure Suitable for SMEs

# NS&I Digital Market Intelligence Support service

[NS&I](https://tendernation.io/buyers/nsi)

Estimated value

£125,000

Published

7 Oct 2026

Deadline

15 days left

2 Nov 2026

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

A digital and fintech insight agency is required to help NS&I monitor the external competitor landscape, particularly focusing on fintechs, technology, open banking developments and digital innovations. NS&I require a supplier that has expansive knowledge of the digital and fintech sector with comprehensive market coverage across challenger and incumbent banks. The supplier should be able to provide monitoring over an extensive list of competitors within the UK and around the world. Knowledge and learnings from other sectors (e.g. retailers, utility providers etc.) would be advantageous.

Brief summary of requirements:

- Provide NS&I with detailed insights on end to end customer user journeys and benchmark NS&I against best in class experiences.
- Deliver deep dive presentations when required.
- Provide a secure online platform containing a comprehensive library of insights.
- Through the use of research credits, provide a review of NS&I’s projects.
- Provide regular news alerts on the latest digital and innovation developments within financial services.

The tender documents, including the full specification, terms and conditions and invitation to tender document can be accessed at: [app.panacea-software.com/nsandi/Login.aspx](https://app.panacea-software.com/nsandi/Login.aspx)

Bidders should refer to the Instructions to Bidders document, which provides detailed instructions on the procurement process.

Tender responses must be submitted before the deadline, via the Panacea electronic procurement portal: [app.panacea-software.com/nsandi/Login.aspx](https://app.panacea-software.com/nsandi/Login.aspx)

Read full description

## CPV classification

Market research services

Source

Find a Tender (UK) · Notice ocds-h6vhtk-078325-2026-10-07T16:37:10+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-078325-2026-10-07T16:37:10+01:00)

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