Source: https://tendernation.io/opportunities/01a13bec-19f2-72f7-96ab-8ba6e2dbca35/centricity-server-autodialler-pilot-licences-accr-support

awarded GB negotiated without publication procedure

# Centricity Server, Autodialler, Pilot Licences, & ACCR Support

[Yorkshire Ambulance Service NHS Trust](https://tendernation.io/buyers/yorkshire-ambulance-service-nhs-trust)

Estimated value

Not stated

Published

2 Oct 2026

Deadline

Rolling deadline

## About this tender

This procurement is required to renew the Trust's existing Centricity support contract for an initial period of 18 months, with costs billed annually in advance. The procurement covers 12 months in Year 1 and 6 months in Year 2. This procurement will be facilitated through Lot 5 of CCS RM6259 (Vertical Application Solutions) to ensure compliance and consistency with the current agreement.The Centricity solution provides critical support for the Trust's 999/111 Centricity Pilot, AACR Real-Time Displays, and AutoDialler, forming an integral part of YAS's telephony architecture. The system delivers essential operational functionality, including immediate access to call recordings, real-time supervisory monitoring, and automated communication capabilities that support frontline service delivery.

## CPV classification

IT services: consulting, software development, Internet and support Software package and information systems Software support services

Source

Find a Tender (UK) · Notice ocds-h6vhtk-077fd1-2026-10-02T14:09:49+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-077fd1-2026-10-02T14:09:49+01:00)

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