Source: https://tendernation.io/opportunities/01a13beb-8ad1-73d1-baff-14e7c1bd8af8/provision-of-111-2-service Open for bids GB open procedure Suitable for SMEs # Provision of 111-2 Service [Avon and Wiltshire Mental Health Partnership NHS trust](https://tendernation.io/buyers/avon-and-wiltshire-mental-health-partnership-nhs-trust) Estimated value £4,050,000 Published 29 Sept 2026 Deadline 14 days left 2 Nov 2026 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Buyer says suitable for VCSEs The buyer ticked “suitable for voluntary, community and social enterprises” on the notice. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender This opportunity is being run under the Provider Selection Regime (PSR) regulations. The development of a specialist all age mental health response via 111 is a key ambition of the NHS England Long Term Plan (2021-2024), and the recovery plan for urgent and emergency care priority for 2023/24. This required all calls for support during mental health crisis to be made via 111 by the end of March 2024 and is referred to as 111-2. Avon and Wiltshire Mental Health Partnership NHS Trust (AWP) currently deliver this service in partnership with a system partner. AWP is seeking a provider to deliver an integrated model for the NHS 111 Mental Health Crisis Response Service (111 Option 2) for individuals experiencing a mental health crisis across both adult (18 years and over) and children and young people (under 18 years) pathways. The appointed provider will be solely responsible for the delivery of the call handling element of the 111 Option 2 pathway, including access, triage and call management. AWP will retain responsibility for all clinical assessment activity and associated clinical decision-making and outcomes. The provider must be able to operate within a matrix management model, whereby all partners maintain responsibility for their own governance arrangements, professional standards and areas of specialist expertise, while working collaboratively at both strategic and operational leadership levels to deliver a seamless, integrated and high-quality service. The service forms part of the NHS England requirement that callers contacting NHS 111 and selecting the mental health option are connected directly to a dedicated mental health response service available 24 hours per day, 7 days per week. The service will work collaboratively with urgent and emergency care pathways, crisis services, community mental health teams, acute hospitals, ambulance services, primary care and voluntary sector partners. To access this competition: Registered: Login to [suppliers.multiquote.com](https://suppliers.multiquote.com) and view the opportunity CA18282. Not registered: Visit [suppliers.multiquote.com](https://suppliers.multiquote.com) then register and quote CA18282 as the reason for registration. Read full description ## CPV classification Health services Source Find a Tender (UK) · Notice ocds-h6vhtk-077ccd-2026-09-29T15:54:04+01:00 [View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-077ccd-2026-09-29T15:54:04+01:00) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Avon and Wiltshire Mental Health Partnership NHS trust: past awards and live tenders](https://tendernation.io/buyers/avon-and-wiltshire-mental-health-partnership-nhs-trust) [Sector More Health and social work tenders](https://tendernation.io/sectors/health-social-work) ## More tenders like this [CA18282 - Provision of 111-2 Service · Avon and Wiltshire Mental Health Partnership NHS trust · 14 days left · 2 Nov 2026](https://tendernation.io/opportunities/01a13d24-b1fa-72fc-a814-430520232369/ca18282-provision-of-111-2-service) [CA18544 - Well-Led Review of Avon and Wiltshire Mental Health Partnership NHS Trust · Avon and Wiltshire Mental Health Partnership NHS trust · 18 days left · 6 Nov 2026](https://tendernation.io/opportunities/01a13def-818a-722b-96dd-0f861121ad95/ca18544-well-led-review-of-avon-and-wiltshire-mental-health-partnership-nhs-tr) [South West London Mental Health Support Teams · NHS South West London Integrated Care Board · 14 days left · 2 Nov 2026](https://tendernation.io/opportunities/01a13bec-34ec-7388-8330-92da68dc2510/south-west-london-mental-health-support-teams) [RRE-01284 - For the provision of a Digitally Enabled Children & Young People's Mental Health Service (South Staffordshire) · Midlands Partnership Foundation Trust · 15 days left · 3 Nov 2026](https://tendernation.io/opportunities/01a150b5-126d-71a0-9217-fa9167c1e352/rre-01284-for-the-provision-of-a-digitally-enabled-children-young-peoples-m) [RRE-01284 - For the provision of a Digitally Enabled Children & Young People’s Mental Health Service (South Staffordshire) · Midlands Partnership Foundation Trust · 15 days left · 3 Nov 2026](https://tendernation.io/opportunities/01a146ba-bdbb-723e-91d9-73c07d7467ba/rre-01284-for-the-provision-of-a-digitally-enabled-children-young-peoples-m) [Neighbourhood Mental Health Services (Crisis Alternatives) · NHS Norfolk and Suffolk Integrated Care Board · 39 days left · 27 Nov 2026](https://tendernation.io/opportunities/01a13b92-4e8a-736b-a3af-02c5c379daf3/neighbourhood-mental-health-services-crisis-alternatives)