Source: https://tendernation.io/opportunities/01a13beb-3cf4-70dd-be63-94a50315653b/remote-offsite-it-backup-and-disaster-recovery-services

awarded GB open procedure

# Remote Offsite IT Backup and Disaster Recovery Services

[The Pioneer Housing and Community Group Limited](https://tendernation.io/buyers/the-pioneer-housing-and-community-group-limited)

Estimated value

Not stated

Published

25 Sept 2026

Deadline

Rolling deadline

## Who can bid

- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

## About this tender

The scope of the Contract is the provision of Off Site IT Backup and Disaster Recovery Services. The core requirements of the Contract are:

•Comprehensive Hybrid Backup Coverage – Protection for both on-premise servers (physical and virtual) and Microsoft 365 cloud workloads (Exchange Online, SharePoint, OneDrive, Teams).

•Microsoft Entra ID (Azure AD) Protection – Backup and recovery of directory structures, user identities, security groups, and roles to ensure continuity of identity and access management.

•Secure Off-Site Data Storage – All backup data replicated to off-site UK-based data centres or UK GDPR-approved cloud regions, encrypted at rest and in transit (AES-256 minimum).

•Immutable & Ransomware-Protected Storage – Backups stored in immutable or air-gapped form to prevent alteration, deletion, or encryption by malicious actors.

•Active Threat and Malware Scanning – Continuous integrity and antivirus scanning of all backups to prevent the reinjection of infected files during restoration.

•Automated & Scheduled Backups – Policy-driven backups with daily incremental and weekly full backups, covering approximately 15TB of data.

•Granular and Full-System Recovery – Ability to restore entire systems, virtual machines, individual files, or Microsoft 365 items with minimal downtime.

•Defined RPO and RTO Targets – Recovery Point Objective (RPO) ≤ 15 minutes; Recovery Time Objective (RTO) ≤ 4 hours for critical workloads.

•Centralised Monitoring and Reporting – Unified dashboard and regular reporting on backup status, success rates, storage capacity, and security alerts.

•Disaster Recovery and Failover Testing – Annual or quarterly DR testing for both on-prem and cloud workloads, with documented outcomes and improvement actions.

•Business Continuity Support – Assistance with recovery planning, testing, and post-incident review.

•Compliance and Assurance – Provider certified to ISO 27001 and Cyber Essentials Plus, operating within UK GDPR and NCSC guidelines.

•Scalability and Futureproofing – Capacity to scale storage and add new workloads (e.g. Azure VMs, SaaS systems) without major service disruption.

•24/7 Support and Incident Response – Access to a UK-based service desk and escalation for high-severity incidents.

- AI-based anomaly detection for early ransomware or corruption warnings.

•Self-service restore portal for authorised staff.

•Carbon-neutral or energy-efficient data centres to support Pioneer’s sustainability objectives.

•Integration with your ITSM system for automated incident alerting and reporting.

Read full description

Source

Find a Tender (UK) · Notice ocds-h6vhtk-077a33-2026-09-25T10:17:34+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-077a33-2026-09-25T10:17:34+01:00)

Never miss a tender like this again

Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start.

[Track tenders free](https://tendernation.io/register)

[Buyer profile The Pioneer Housing and Community Group Limited: past awards and live tenders](https://tendernation.io/buyers/the-pioneer-housing-and-community-group-limited)

## More tenders like this

[Bannister Sports Centre Athletic Track Soft Market Testing Exercise · Harrow Council · 38 days left · 26 Nov 2026](https://tendernation.io/opportunities/01a1540d-d9e4-71cb-ad57-1603e9042fec/bannister-sports-centre-athletic-track-soft-market-testing-exercise) [Design, supply, and Installation of Newbiggin Skatepark Extension · Newbiggin Town Council · 35 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a15552-19a2-7348-a5cc-3f5ae51ef934/design-supply-and-installation-of-newbiggin-skatepark-extension) [Tender for the design, supply, delivery and installation of a modular UNIT and associated works at ARC healthy living, irvinestown. peaceplus funded upgrade works · Fermanagh and Omagh District Council · 14 days left · 2 Nov 2026](https://tendernation.io/opportunities/01a15552-1b74-73ec-a6f6-a1af37959997/tender-for-the-design-supply-delivery-and-installation-of-a-modular-unit-and-a) [Architectural, design and building consultancy services - Dalby Visitor Centre · Forestry Commission · 25 days left · 13 Nov 2026](https://tendernation.io/opportunities/01a15552-1b8a-7041-80fb-e4943876fc38/architectural-design-and-building-consultancy-services-dalby-visitor-centre) [QW Planned and Reactive Facilities Management Services · Qualifications Wales · 42 days left · 30 Nov 2026](https://tendernation.io/opportunities/01a15552-1c32-72a6-a86e-45f144e2f84b/qw-planned-and-reactive-facilities-management-services) [ESPH AB RDC Sidley Depot (ESPH753) · Rother District Council · 49 days left · 7 Dec 2026](https://tendernation.io/opportunities/01a15552-1d19-7155-8fe0-0d917105fca8/esph-ab-rdc-sidley-depot-esph753)
