Source: https://tendernation.io/opportunities/01a13bea-f131-7256-8194-4f5b524617d8/pro005158-services-contract-system-integrator-billing-and-crm

Open for bids GB open procedure

# PRO005158-Services-Contract-System Integrator : Billing and CRM

[United Utilities Water Limited](https://tendernation.io/buyers/united-utilities-water-limited)

Estimated value

£10,000,000

Published

23 Sept 2026

Deadline

60 days left

18 Dec 2026

## Who can bid

- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

## About this tender

System Integrator (SI) to support the implementation of the target end state for United Utilities. The appointed supplier will be responsible for delivering end-to-end systems integration services, including solution design, configuration, integration, data migration, testing, deployment, transition to the future-state operating model, hypercare, and ongoing support and maintenance. As a critical capability within a regulated utility environment, the target end state must support accurate billing, revenue assurance, regulatory compliance, operational efficiency, an enhanced customer experience, and the modernisation of business processes through the adoption of leading industry practices.

## CPV classification

Software integration consultancy services Software programming and consultancy services Customer Relation Management software development services Software implementation services Software configuration services Data services

Source

Find a Tender (UK) · Notice ocds-h6vhtk-077807-2026-09-23T01:02:50+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-077807-2026-09-23T01:02:50+01:00)

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