Source: https://tendernation.io/opportunities/01a13bea-368d-7224-8d06-cb9890b2045f/disrepair-works-case-management-managed-service-dms

pending GB open procedure Suitable for SMEs

# Disrepair Works & Case Management Managed Service (DMS)

[London Borough of Lewisham](https://tendernation.io/buyers/london-borough-of-lewisham)

Estimated value

£3,800,000

Published

16 Sept 2026

Deadline

Rolling deadline

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

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## About this tender

The London Borough of Lewisham is seeking a consultant-led provider, or a consortium led by a professional services consultant, to manage a Disrepair Works & Case Management, Managed Service (DMS). The Council has duties as a social landlord under the Defective Premises Act 1972, section 11 of the Landlord and Tenant Act 1985, the Homes (Fitness for Human Habitation) Act 2018, the Housing Health and Safety Rating System (HHSRS) and Awaab's Law. In June 2025 the Council had just over 1,000 open housing disrepair claims, with approx. 35 new claims per month. Total HRA disrepair-related spend in 2025/26 was circa £8.5m, including legal fees, tenant compensation and works. Following an options appraisal, Mayor & Cabinet approved the procurement of a DMS as the fastest route to clearing the backlog. The ‘enhanced in-house’ option was subsequently tested and has stabilised the position (open claims in the 800–850 range since April 2026), but a sizeable backlog remains. The Council is engaging the market to gauge supplier capacity, experience and innovation ahead of formal tendering for a DMS supplier.

## CPV classification

Repair and maintenance services Construction project management services Refurbishment work Building surveying services

Source

Find a Tender (UK) · Notice ocds-h6vhtk-06fb00-2026-09-16T12:14:05+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-06fb00-2026-09-16T12:14:05+01:00)

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[Buyer profile London Borough of Lewisham: past awards and live tenders](https://tendernation.io/buyers/london-borough-of-lewisham) [Sector More Repair & maintenance services tenders](https://tendernation.io/sectors/repair-maintenance)

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