Source: https://tendernation.io/opportunities/01a13be9-69ca-72c3-baeb-467f985877a0/oriel-digital-wayfinding-service

pending GB open procedure Suitable for SMEs

# Oriel - Digital Wayfinding Service

[Moorfields Eye Hospital NHS Foundation Trust](https://tendernation.io/buyers/moorfields-eye-hospital-nhs-foundation-trust)

Estimated value

£470,000

Published

4 Sept 2026

Deadline

Rolling deadline

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

"This procurement is for the Digital Wayfinding smart service supporting the new Moorfields and UCL Centre for Eye Health at St Pancras, part of the wider Oriel Programme. The Authority will appoint a single supplier to deliver a compliant, accessible digital wayfinding platform enabling patients, visitors, staff and students to navigate the building confidently and independently, expressed as outputs across five areas: search, routing and map display; user interface and access channels; accessibility and inclusive navigation; Smart Services integration and data; and operational adoption and governance.

Core functional requirements include interactive digital building maps, destination search and point-to-point routing, multi-floor and step-free navigation, mobile-web access without app download, and QR-code access points at key locations across the building. The solution must integrate with the Patient Self-Service Check-In kiosk for post-check-in route generation, and with the Indoor Location Services (RTLS) infrastructure where available, while functioning fully where RTLS positioning is unavailable or immature at Day-1.

Given the high proportion of visually impaired patients served by Moorfields, accessibility is a primary requirement throughout, including audio navigation, and step-free routing validated with representative visually impaired users ahead of go-live.

The contract is being procured via a Competitive Flexible Procedure under section 20(2)(b) of the Procurement Act 2023, run in two stages. The initial term is two years, with two further one-year extension options available at the Authority's discretion. Award will be on the basis of the most advantageous tender, evaluated 60% quality, 10% social value and 30% price."

Read full description

## CPV classification

Software package and information systems

Source

Find a Tender (UK) · Notice ocds-h6vhtk-06f2b4-2026-09-04T16:29:38+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-06f2b4-2026-09-04T16:29:38+01:00)

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[Buyer profile Moorfields Eye Hospital NHS Foundation Trust: past awards and live tenders](https://tendernation.io/buyers/moorfields-eye-hospital-nhs-foundation-trust) [Sector More Software packages & information systems tenders](https://tendernation.io/sectors/software-information-systems)

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