Source: https://tendernation.io/opportunities/01a13be9-4807-72be-b380-a2b79546b1d7/civtech-12-challenge-122-how-can-technology-enable-fast-growing-digital-pub

Open for bids GB open procedure

# Civtech 12 - Challenge 12.2 - How can technology enable fast-growing digital public service providers to dynamically scale their service management capabilities as demand, complexity and customer expectations increase?

[Scottish Government](https://tendernation.io/buyers/scottish-government)

Estimated value

£650,000

Published

8 Sept 2026

Deadline

1 day left

20 Oct 2026

## Who can bid

- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

## About this tender

The Scottish Government’s Directorate for Digital is seeking an innovative service management solution to support a growing portfolio of digital services, including ScotAccount, ScotPayments, mygov.scot, Cloud Platform Services, and more. As demand, complexity and user expectations increase, we require scalable, technology-enabled approaches that can grow as our services grow, while delivering value for money. A successful solution will help ensure resilient, secure and efficient service operations, reducing risks to service quality, productivity, revenue and public trust, while supporting the future development of Scotland’s digital public services.

## CPV classification

Research and development services and related consultancy services System and support services Helpdesk and support services IT services: consulting, software development, Internet and support

Source

Find a Tender (UK) · Notice ocds-h6vhtk-06f4cb-2026-09-08T15:07:18+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-06f4cb-2026-09-08T15:07:18+01:00)

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