Source: https://tendernation.io/opportunities/01a13be9-45e7-7235-969f-8f5a5301c150/debt-collection Open for bids GB open procedure Suitable for SMEs # Debt Collection [United Utilities Water Limited](https://tendernation.io/buyers/united-utilities-water-limited) Estimated value £43,554,267 Published 11 Sept 2026 Deadline 72 days left 29 Dec 2026 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Split into 5 lots You can usually bid for just the lots you can deliver. - Sets up a framework Winning a place does not guarantee work: contracts are awarded later as call-offs, and the list usually stays closed for years. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender The Scope of this proposed service will be for supply of Specialist Debt Collection Agency and Business Process Outsourcing (BPO) providers to deliver standard Live 1st and 2nd, Doorstep visits, specialist vulnerable customer, Final accounts, Trace & Collect, low value placement & Probate/Deceased. DCAs play a key part in reducing the debt currently held by United Utilities. The scope of this tender covers household (Domestic) debt only. The objective for all Suppliers to undertake Debt Collection activities and secure payment of money owed by debtors, in-line with Fair Pay Guidelines. United Utilities will provide Customer Data containing the details of the Debts to the Supplier who will work through the agreed processes to collect the Debts and remit the collected funds back to United Utilities including any additional information obtained whilst securing payment. All Suppliers must adhere to all applicable industry standards and Good Industry Practice and be able to ensure compliance and how failures are managed and resolved. ## CPV classification Collection agency services Source Find a Tender (UK) · Notice ocds-h6vhtk-06f584-2026-09-11T10:24:07+01:00 [View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-06f584-2026-09-11T10:24:07+01:00) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile United Utilities Water Limited: past awards and live tenders](https://tendernation.io/buyers/united-utilities-water-limited) [Sector More Business services tenders](https://tendernation.io/sectors/business-services) ## More tenders like this [PRO005128-Goods-Framework-Water Saving Devices · United Utilities Water Limited · 33 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a13be9-79c6-70f2-bb35-3b8cb7041082/pro005128-goods-framework-water-saving-devices) [Legal services – Donegal County Council seeks the provision of Debt Management Legal Services · Donegal County Council\_1193 · 21 days left · 9 Nov 2026](https://tendernation.io/opportunities/01a1405f-5bb8-701b-933b-ae74247acd69/ireland-legal-services-donegal-county-council-seeks-the-provision-of-debt-ma) [Management Consultancy Dynamic Market · United Utilities Water Limited · 1385 days left · 4 Aug 2030](https://tendernation.io/opportunities/01a13bc0-93a8-72d9-a806-3f7792126779/management-consultancy-dynamic-market) [Continuous Water Quality Monitoring (CWQM) · United Utilities Water Limited · 102 days left · 29 Jan 2027](https://tendernation.io/opportunities/01a13bd4-2ad3-7201-b4a2-3afa0a16b1a5/continuous-water-quality-monitoring-cwqm) [Tender for the Provision of Electricity & Gas Meter Operator Provider (MOP) Services and Data Collector/Aggregator (DCDA) Services · Dundee City Council · 32 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a1404a-e1d0-7068-b5dd-dc288ce3840b/tender-for-the-provision-of-electricity-gas-meter-operator-provider-mop-serv) [PRO005158-Services-Contract-System Integrator : Billing and CRM · United Utilities Water Limited · 60 days left · 18 Dec 2026](https://tendernation.io/opportunities/01a13bea-f131-7256-8194-4f5b524617d8/pro005158-services-contract-system-integrator-billing-and-crm)