Source: https://tendernation.io/opportunities/01a13be8-f18d-7342-8c11-35257825f246/home-office-subject-access-request-unit-saru-redesign-project-end-to-end-info pending GB open procedure Suitable for SMEs # Home Office Subject Access Request Unit (SARU) Redesign Project: End-to-End Information Rights Case Management Platform and Managed Service [Home Office](https://tendernation.io/buyers/home-office) Estimated value £4,388,800 Published 11 Sept 2026 Deadline Rolling deadline ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Buyer says suitable for VCSEs The buyer ticked “suitable for voluntary, community and social enterprises” on the notice. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender The Home Office anticipates conducting a procurement for an end-to-end digital case-management platform and associated configuration, integration, migration, implementation, transition and managed-service capability for the Subject Access Request Unit. Subject Access Requests are the primary driver for the requirement, although the proposed solution is also expected to support Freedom of Information requests and Parliamentary Questions through configurable workflows and shared core case-management capability. The proposed requirement may include: - a configurable and secure case-management platform; - customer submission and identity-verification capability or integration; - configurable workflows, case administration, deadline management and auditability; - document handling, processing and redaction capability; - management information and operational reporting; - integration with Authority-approved services, systems and platforms; - configuration, implementation and testing; - migration from existing systems and repositories; - training, transition, go-live and service stabilisation; - ongoing managed-service, support, maintenance, security and resilience; and - exit and transition-out support. The Authority currently intends to conduct a two-stage Competitive Flexible Procedure under the Procurement Act 2023. The final scope, procedure, timetable, contract term, estimated value and procurement documents remain subject to refinement and approval. Read full description ## CPV classification IT services: consulting, software development, Internet and support Software implementation services Software support services System and support services Source Find a Tender (UK) · Notice ocds-h6vhtk-06ef6e-2026-09-11T14:15:11+01:00 [View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-06ef6e-2026-09-11T14:15:11+01:00) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. 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