Source: https://tendernation.io/opportunities/01a13be8-e639-718c-9ea6-2b4ac99333c6/out-of-hours-service awarded GB negotiated without publication procedure # Out of Hours Service [Cornerstone Housing Limited](https://tendernation.io/buyers/cornerstone-housing-limited) Estimated value Not stated Published 2 Sept 2026 Deadline Rolling deadline ## About this tender The services provided will either be a fully out-sourced solution to deliver all reactive maintenance works or as a top up service to existing in house teams. The Supplier shall provide a comprehensive Out of Hours (OOH) emergency response service on behalf of Cornerstone Housing Ltd. The service includes emergency call handling, repairs triage, dispatch of operatives, and delivery of make-safe works during all non-core operational hours, including evenings, weekends, and public holidays. The Supplier will operate a dedicated call-handling function capable of identifying emergencies, Category 1 hazards (HHSRS), and risks associated with damp and mould in accordance with Awaab's Law. The Supplier will ensure timely responses, including meeting required attendance times, providing temporary solutions where essential services are disrupted, and escalating high-risk cases. Works include - but are not limited to - dealing with loss of heating/hot water, dangerous electrical faults, major leaks, security breaches, uninhabitable conditions, and other health and safety hazards. All attendances must include appropriate risk assessment, photographic evidence, and accurate documentation. The Supplier must ensure compliance with all statutory duties, maintain clear communication with residents, support vulnerable occupants, and transfer full job details to Cornerstone by the agreed next-day deadline. Monthly reporting, KPI compliance, workforce competence, and adherence to health and safety legislation form part of the core contractual obligations. Read full description ## CPV classification Refurbishment work Source Find a Tender (UK) · Notice ocds-h6vhtk-06f09f-2026-09-02T16:05:49+01:00 [View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-06f09f-2026-09-02T16:05:49+01:00) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Cornerstone Housing Limited: past awards and live tenders](https://tendernation.io/buyers/cornerstone-housing-limited) [Sector More Construction work tenders](https://tendernation.io/sectors/construction-work) ## More tenders like this [Bannister Sports Centre Athletic Track Soft Market Testing Exercise · Harrow Council · 38 days left · 26 Nov 2026](https://tendernation.io/opportunities/01a1540d-d9e4-71cb-ad57-1603e9042fec/bannister-sports-centre-athletic-track-soft-market-testing-exercise) [Treloweth Community Hall Alterations and Extension Project · Carn Brea Parish Council · 49 days left · 7 Dec 2026](https://tendernation.io/opportunities/01a154e4-4991-71db-baac-ffae413f1c41/treloweth-community-hall-alterations-and-extension-project) [Norwich City Verges Mowing 2026 · Norse Eastern Ltd · 30 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a15476-5fd9-70eb-b920-a66dc3e661e1/norwich-city-verges-mowing-2026) [Gwasanaethau Toeau - Gwaith cyfalaf wedi'i gynllunio ac atgyweiriadau ymatebol / Roofing Services - Planned capital works and responsive repairs · Denbighshire County Council · 28 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15476-6094-72b9-928b-5c887e7ceea4/gwasanaethau-toeau-gwaith-cyfalaf-wedii-gynllunio-ac-atgyweiriadau-ymatebol) [Repair of St Michaels and All Angels Church Wall · Aylsham Town Council · 31 days left · 19 Nov 2026](https://tendernation.io/opportunities/01a15476-6316-7235-8948-8f108b3da399/repair-of-st-michaels-and-all-angels-church-wall) [Building Minor Works · Derbyshire Support and Facilities Services Limited · 26 days left · 13 Nov 2026](https://tendernation.io/opportunities/01a15408-9087-7003-bd47-df7bc19d7ff7/building-minor-works)