Source: https://tendernation.io/opportunities/01a13be8-7fcf-712d-a625-524393305c34/institute-for-customer-service-membership

awarded GB direct award procedure

# Institute for Customer Service Membership

[United Kingdom National Nuclear Laboratory Limited](https://tendernation.io/buyers/united-kingdom-national-nuclear-laboratory-limited)

Estimated value

Not stated

Published

25 Aug 2026

Deadline

Rolling deadline

## About this tender

Membership of The Institute of Customer Service supports UKNNL's commitment to continuous customer service improvement and excellence. The Institute is the provider of the UK Customer Satisfaction Index (UKCSI), enabling UKNNL to benchmark customer performance against recognised national standards. Continuity of membership maintains UKNNL's established benchmarking history and ensures consistency of performance data and trend analysis over time. The membership also provides access to independent research, specialist training, best practice resources and a professional network aligned to UKNNL's requirements. These benefits support the ongoing development of customer experience capability and the embedding of a culture of service excellence across the organisation.

Source

Find a Tender (UK) · Notice ocds-h6vhtk-06eb93-2026-08-25T13:14:43+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-06eb93-2026-08-25T13:14:43+01:00)

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