Source: https://tendernation.io/opportunities/01a13be8-5341-72bf-8bbd-df331ad9ba1b/ncha202646-customer-insightsurvey-software

pending GB open procedure

# NCHA202646 - Customer Insight/Survey Software

[Nottingham Community Housing Association Limited](https://tendernation.io/buyers/nottingham-community-housing-association-limited)

Estimated value

£100

Published

24 Aug 2026

Deadline

Rolling deadline

## Who can bid

- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

## About this tender

The service should deliver a fully integrated customer insight platform that connects seamlessly with NCHA’s core systems, automates real‑time feedback collection, and supports flexible, multi‑channel survey distribution. It must enable advanced survey creation, branded templates, multi‑language delivery, and robust reporting tools that combine data from all touchpoints into a single, actionable view of customer satisfaction.

## CPV classification

Software package and information systems Advertising and marketing services

Source

Find a Tender (UK) · Notice ocds-h6vhtk-06eb00-2026-08-24T17:30:10+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-06eb00-2026-08-24T17:30:10+01:00)

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[Buyer profile Nottingham Community Housing Association Limited: past awards and live tenders](https://tendernation.io/buyers/nottingham-community-housing-association-limited) [Sector More Software packages & information systems tenders](https://tendernation.io/sectors/software-information-systems)

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