Source: https://tendernation.io/opportunities/01a13be7-11ff-7294-bde8-d474f74ab776/ddat26286-future-customer-management-system-discovery-project-fcmd

awarded GB restricted procedure

# DDaT26286 - Future Customer Management System Discovery Project - FCMD

[Advisory, Conciliation and Arbitration Service](https://tendernation.io/buyers/advisory-conciliation-and-arbitration-service)

Open field

Estimated value

Not stated

Published

6 Oct 2026

Deadline

Rolling deadline

## About this tender

### Procurement Description

\*\*\*\*\* THIS IS A CONTRACT DETAILS NOTICE, NOT A CALL FOR COMPETITION \*\*\*\*\*

This procurement is being concluded following a mini competition under the GCA RM1043.9 - Digital Outcomes and Specialists 7 (DOS 7) Framework.

### Brief Description of Requirement

The requirement is to conduct a structured Discovery to assess, validate and redesign the legacy EARS CRM and associated services.

Source

Find a Tender (UK) · Notice ocds-h6vhtk-06e18f-2026-10-06T10:17:05+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-06e18f-2026-10-06T10:17:05+01:00)

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