Source: https://tendernation.io/opportunities/01a13be6-8334-717e-80f3-adb17af12d12/metrolink-ticket-vending-machine-operation-and-maintenance-service-agreement awarded GB direct award procedure # Metrolink Ticket Vending Machine Operation and maintenance Service Agreement [Transport for Greater Manchester](https://tendernation.io/buyers/transport-for-greater-manchester) Estimated value Not stated Published 6 Aug 2026 Deadline Rolling deadline ## About this tender Currently, 223 Ticket Vending Machines (TVM's) are installed on the Greater Manchester Metrolink Light Rail Network and enable customer ticket purchases in respect of both Metrolink (and multi-modal) travel products. Maintenance and Operational services for this estate of TVM's are provided by Scheidt and Bachmann Fare Collection Systems GMBH the original equipment manufacturer (OEM) of the TVM infrastructure supported by a back office and Payment Service Provider (PSP) service that is provided by the OEM supplier through (where applicable) an assortment of sub-contract arrangements. The secure compliant and resilient continued operation of the Metrolink Ticketing Vending Machines (TVM's) is of critical importance to TfGM, and requires robust operation and maintenance arrangements to be put in place to sustain the infrastructure during a period until the the end of April 2029 and potentially beyond during extension periods. This notice provides transparency around the reasons for this single source procurement of the Metrolink Ticket Vending Machine Operation and Maintenance Service Agreement. The Metrolink Ticket Vending Machine Operation and Maintenance Service shall include: - operation of a screen based user interface that will enable consumers to select ticketing products (in a number of different European languages) in respect of travel on the Greater Manchester Metrolink network and on other travel modes across Greater Manchester; - the facility to process consumer payments for the ticketing products that consumers have selected at a respective TVM including cash payments (in UK coinage and banknote currency) and Credit and Debit Card payments (processed as cardholder present Chip and PIN and contactless transactions); - a back-office service that will enable the processing of customer Credit and Debit Card payments in conjunction with TfGM's Merchant Acquirer service in accordance with card-scheme rules for cardholder present Chip and PIN and contactless transactions and compliance the payment Card Industries Data Security Standard (PCI DSS); - device management of the estate of TVM's to ensure that the infrastructure is operated to robust service levels of availability and incident management; and - cash collection services. Read full description Source Find a Tender (UK) · Notice ocds-h6vhtk-06dd21-2026-08-06T09:41:54+01:00 [View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-06dd21-2026-08-06T09:41:54+01:00) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Transport for Greater Manchester: past awards and live tenders](https://tendernation.io/buyers/transport-for-greater-manchester) ## More tenders like this [Bannister Sports Centre Athletic Track Soft Market Testing Exercise · Harrow Council · 38 days left · 26 Nov 2026](https://tendernation.io/opportunities/01a1540d-d9e4-71cb-ad57-1603e9042fec/bannister-sports-centre-athletic-track-soft-market-testing-exercise) [Hdc-1714 wadkins pavilion refurbishment · Harborough District Council · 39 days left · 27 Nov 2026](https://tendernation.io/opportunities/01a155bf-f664-72f9-9823-a85d6cddbdc6/hdc-1714-wadkins-pavilion-refurbishment) [Design, supply, and Installation of Newbiggin Skatepark Extension · Newbiggin Town Council · 35 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a15552-19a2-7348-a5cc-3f5ae51ef934/design-supply-and-installation-of-newbiggin-skatepark-extension) [Tender for the design, supply, delivery and installation of a modular UNIT and associated works at ARC healthy living, irvinestown. peaceplus funded upgrade works · Fermanagh and Omagh District Council · 14 days left · 2 Nov 2026](https://tendernation.io/opportunities/01a15552-1b74-73ec-a6f6-a1af37959997/tender-for-the-design-supply-delivery-and-installation-of-a-modular-unit-and-a) [Architectural, design and building consultancy services - Dalby Visitor Centre · Forestry Commission · 25 days left · 13 Nov 2026](https://tendernation.io/opportunities/01a15552-1b8a-7041-80fb-e4943876fc38/architectural-design-and-building-consultancy-services-dalby-visitor-centre) [QW Planned and Reactive Facilities Management Services · Qualifications Wales · 42 days left · 30 Nov 2026](https://tendernation.io/opportunities/01a15552-1c32-72a6-a86e-45f144e2f84b/qw-planned-and-reactive-facilities-management-services)