Source: https://tendernation.io/opportunities/01a13be5-818f-73db-ac94-cf92d63b4be0/nice-wfm-cloud-solution-migration [Skip to main content](#main-content) awardedGBnegotiated without publication procedure # NICE WFM Cloud Solution Migration [Yorkshire Ambulance Service NHS Trust](https://tendernation.io/buyers/yorkshire-ambulance-service-nhs-trust) Estimated value Not stated Published 28 Jul 2026 Deadline Rolling deadline ## About this tender YAS currently operates an on-premises NICE WFM solution delivered via SVL Business Solutions, which is embedded within operational workforce planning. However, supplier support for the on-prem system ends in December 2026, and NICE is transitioning to a cloud-only model, making continuation of the current solution unsustainable.The proposed solution is a cloud-based NICE WFM (v8.1) platform for 1,000 users. Migration to the cloud will deliver significant operational and strategic benefits, including 99.9% SLA-backed availability, improved system performance and resilience, supplier-managed maintenance, enhanced security and compliance, and access to advanced features such as AI forecasting, real-time scheduling, and analytics. The inclusion of EEM will further improve workforce flexibility, staff engagement, and administrative efficiency. ## CPV classification Software supply servicesSoftware support services Source Find a Tender (UK) · Notice ocds-h6vhtk-06d53a-2026-07-28T13:23:14+01:00 [View official notice ](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-06d53a-2026-07-28T13:23:14+01:00) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free ](/register) [Buyer profileYorkshire Ambulance Service NHS Trust: past awards and live tenders](https://tendernation.io/buyers/yorkshire-ambulance-service-nhs-trust)[SectorMore IT services tenders](https://tendernation.io/sectors/it-services) ## More tenders like this [Cultural Host request Borough of Telford & Wrekin 10 days left 26 Oct 2026](https://tendernation.io/opportunities/01a14571-3c19-7359-b18f-0e67f8b54071/cultural-host-request)[Internet services – Предоставяне на интернет услуги за обектите на Българската телеграфна агенция БЪЛГАРСКА ТЕЛЕГРАФНА АГЕНЦИЯ 34 days left 19 Nov 2026](https://tendernation.io/opportunities/01a14210-02d3-7206-8633-e9005571a4b0/bulgaria-internet-services-predostaviane-na-internet-uslugi-za-obektite-na-bie)[Data services – servizio DI noleggio DI UN sistema fisso PER la rilevazione della velocita’ omologato AI sensi dell’art. 142 del c.d.s., DI UN dispositivo PER IL controllo assicurativo E revisione (artt. 193 E 80 c.d.s.) DEI veicoli, compresa la gestione delle sanzioni amministrative relative ALLE violazioni ALLE norme del c.d.s. accertate a carico DEI veicoli E/O cittadini italiani E/O stranieri. San Giuseppe Jato 35 days left 20 Nov 2026](https://tendernation.io/opportunities/01a14210-8e8c-7066-b3bd-65fc08ec9198/italy-data-services-servizio-di-noleggio-di-un-sistema-fisso-per-la-rilevazi)[IT services: consulting, software development, Internet and support – Bokningssystem för Flottsbros verksamhet Huddinge Samhällsfastigheter AB 33 days left 18 Nov 2026](https://tendernation.io/opportunities/01a14210-aa49-71f2-9519-3e166fb11e0f/sweden-it-services-consulting-software-development-internet-and-support-b)[Data transmission services – Świadczenie usługi transmisji danych przez prywatny APN na potrzeby Systemu Wspomagania Dowodzenia Państwowego Ratownictwa Medycznego Lotnicze Pogotowie Ratunkowe 5 days left 21 Oct 2026](https://tendernation.io/opportunities/01a14210-8eca-715e-b4ff-84702b0c5c55/poland-data-transmission-services-swiadczenie-uslugi-transmisji-danych-przez)[Project management consultancy services – Asistencia Técnica de Soporte a las Unidades del Excmo. Cabildo Insular de La Gomera en Materia de Captación de Financiación, Gestión e Implementación de la Estrategia Gomera 36 Presidencia del Cabildo Insular de La Gomera 30 days left 15 Nov 2026](https://tendernation.io/opportunities/01a14210-0bfe-729f-83da-9694bd770021/spain-project-management-consultancy-services-asistencia-tecnica-de-soporte)