Source: https://tendernation.io/opportunities/01a13be3-c2c8-7082-96eb-2956168f9204/consultancy-support-for-resident-experience-and-enabling-services closed GB open procedure Suitable for SMEs # Consultancy support for resident experience and enabling services [Southend-on-Sea City Council](https://tendernation.io/buyers/southend-on-sea-city-council) Estimated value Not stated Published 7 Jul 2026 Deadline Closed 21 Jul 2026 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Below-threshold contract Buyers cannot shortlist bidders on suitability before tenders are in, so everyone gets to submit a bid (except some larger works contracts). [Procurement Act 2023, section 85](https://www.legislation.gov.uk/ukpga/2023/54/section/85) - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender Southend-on-Sea City Council is seeking consultancy support to take the Resident Experience and Enabling Services programmes from high-level opportunity identification into a fully developed, validated and investment-ready detailed business case, alongside support for the design and pilot of the integrated call-centre / corporate resolution centre model and linked priority projects. The Council has completed significant discovery and outline design activity, including Activity Analysis and Outline Business Case development. The next phase now requires a delivery partner able to build from this established evidence base, align to the baseline data and assumptions that have informed the case to date, and add value through constructive challenge, particularly on programme design and implementation approach. ## CPV classification Research and development services and related consultancy services Source Find a Tender (UK) · Notice ocds-h6vhtk-06c550-2026-07-07T14:35:07+01:00 [View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-06c550-2026-07-07T14:35:07+01:00) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. 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