Source: https://tendernation.io/opportunities/01a13be3-614e-725d-a7ca-43a7b76fc419/tenant-insights-programme closed GB open procedure Reserved for SMEs and VCSEs # Tenant Insights Programme [Bernicia Group](https://tendernation.io/buyers/bernicia-group) Estimated value Not stated Published 6 Jul 2026 Deadline Closed 24 Jul 2026 ## Who can bid - Reserved for SMEs and VCSEs Only small and medium-sized enterprises and voluntary, community and social enterprises can bid, so you are not competing with large firms. [PPN 005: reserving below-threshold procurements](https://www.gov.uk/government/publications/ppn-005-reserving-below-threshold-procurements/ppn-005-guide-to-reserving-below-threshold-html) - Open to suppliers based in the UK The buyer has limited bidding to suppliers with substantive operations in this area. [PPN 005: reserving by supplier location](https://www.gov.uk/government/publications/ppn-005-reserving-below-threshold-procurements/ppn-005-guide-to-reserving-below-threshold-html) - Below-threshold contract Buyers cannot shortlist bidders on suitability before tenders are in, so everyone gets to submit a bid (except some larger works contracts). [Procurement Act 2023, section 85](https://www.legislation.gov.uk/ukpga/2023/54/section/85) - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/reserved-for-smes-and-vcses) ## About this tender Bernicia is seeking an experienced survey partner to collect protected characteristic information and additional support needs from tenants to improve the completeness and accuracy of customer records. The information gathered will help Bernicia develop a better understanding of its customers, support compliance with equality and regulatory requirements, and enable services to be designed and delivered in a way that meets the needs of all households. The successful supplier will be responsible for designing and delivering an accessible and inclusive survey that achieves high response rates and generates high-quality data. Bernicia is open to a range of delivery methods, including online, telephone, SMS, postal surveys or a blended approach, and encourages suppliers to recommend the most effective methodology. The data collected will be used to enhance our existing tenant records, enabling better service delivery, more informed decision making and compliance with our equality and regulatory responsibilities. We are looking for a supplier with a proven track record of delivering similar projects and achieving high-quality outcomes. We welcome proposals that demonstrate innovative approaches to improving response rates and collecting high-quality data, particularly from tenants who are traditionally less likely to participate. ## CPV classification Survey services Source Find a Tender (UK) · Notice ocds-h6vhtk-06c449-2026-07-06T13:15:38+01:00 [View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-06c449-2026-07-06T13:15:38+01:00) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. 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